These comments are from previous guests who stayed at the The Acer and subsequently completed a customer satsifaction questionnaire. Any opinions expressed are those of the guests and not of the owner of this website or booking network.
| 90% | Check-in process |
| 90% | Your room |
| 90% | Working order of facilities / equipment |
| 100% | Order and cleanliness of the hotel |
| 90% | Performance of staff |
| 90% | Overall experience |
| 100% | Overall value for money |
stayed on July 20, 2009
from Chapel en le frith UK, stayed on May 11, 2009
proprietor friendly and very helpful.the room was spotless,and the breakfast was excellent.
from Spilsby, lincs UK, stayed on December 23, 2008
"very good - close to city centre. Would definitely stay again."
very clean; good facilities; good breakfast and staff helpful.
room rather on small size but adequate
stayed on August 17, 2008
No bad points
from Consett UK, stayed on October 15, 2007
"Excellent. Accommodation first class, proprietor very professional and friendly. We had full engish breakfast, tastefully presented. 10/15 mins walking distant of city centre. Would definitely recommend this hotel"
Everything about the accommodation was excellent, the proprietor was 1st class, easy access to city centre
from Macclesfield UK, stayed on December 3, 2007
"Excellent accommodation, not too far from the city centre. Excellent in all respects."
Friendly courteous staff. Comfortable room. Excellent breakfast
from Doncaster UK, stayed on July 14, 2007
"The only problem I encountered was finding the place from the instructions given. They were too flimsy for someone not aquainted with York."
Clean and comfortable
from Gillingham UK, stayed on March 24, 2007
"the hotel was easy to find,parking was no problem free we only stayed one night as we were on route to the moors,but the stay was very very good,we were made very welcome and given a free hand to come and go as we pleased,the hotel was spotlessly clean,the room was very comfortable and beautifully furnishised and decorated,excellent breakfast,and made very welcome,i think it would be very difficult to find better accomodation in york"
spotlessly clean,beautifully furnishised, excellent breakfast,lovely friendly host,plus free parking,what more do you need
from West midlands UK, stayed on April 6, 2007
"There is nothing i can add which isnt in the above comments. All aspects were excellent, including adequate parking if your taking your vehicle."
The hotel was excellently presented outside and was even better inside, the staff were polite and friendly and made us feel like old friends. The food breakfast we had during our stay was of the highest quality also. It was a excellent stay in a superb hotel. I would definately recommend the property to all my friends and family, we will definately return.
If im being picky, the shower door could of had been a tighter fit. But generally it was all very good indeed.
from Sheffield United Kingdom;UK, stayed on December 22, 2006
"This small and well run guesthouse offered everything needed for an enjoyable short break in the City of York. It was within easy walking distance of both the train station and the major attractions of the city. A good choice of breakfasts was offered, well cooked and served in a pleasant dining room. The room was spotless, comfortable and well supplied with hairdryer, coffee and tea making facilities and toiletries in the bathroom."
Friendly staff and welcome. Excellent breakfast. Room very clean, comfortable and inviting.
stayed on August 25, 2006
"Very clean and well presented room ideally located close to the city and the racecourse. Friendly landlady nothing too much trouble. Nice breakfast in bed. Would book again."
Location and cleanliness.
Nothing
from Bourne United Kingdom;UK, stayed on August 23, 2006
"Overal a really enjoyable stay the landlady was really friendly.Lovely breakfast, and relaxing atmosphere."
The location was good nice and quiet.
The size of the bedroom was a little small.however the bathroom was superb!
stayed on August 14, 2006
"Hotel was great location was very good york is a great place to visit"
The location, friendlyness of the owners
Nothing
from Stonyfell Australia;AU stayed on July 25, 2006
"For most people who are fairly active distance would not be a problem - for someone with a minor injury like me it meant taxis to and from all. Offset by good and friendly service and a quality breakfast. Spa bath was a plus. Clean, bright and cheerful amenities."
Host very helpful and friendly
Not central enough to tourist sights we wanted to visit.
stayed on July 8, 2006
"Thoroughly recommend this bed and breakfast: real local hospitality in a beautiful city: slightly out of town but that actually helped as it added to the peacefulness. Excellent for a couple looking for a quiet location and a friendly welcome. Sensitive to dietary requirements too."
Friendly, quiet, clean, altogether very pleasant experience
Nothing
from Wylam United Kingdom;UK, stayed on May 21, 2006
"good clean hotel,nice breakfast,friendly host.the downside to far from town centre,had to get taxi or bus."
very clean and quiet location
long walk to town centre,
from Kuala lumpur Malaysia;MY stayed on May 15, 2006
"Our short stay at the hotel was most pleasant. The supervisor, Ms Allen was helpful, cheery and offered personalised service. The hotel location, while not in the city centre, was located quite near. Short walks to the city about 15 minutes made the stay all the more enjoyable, allowing us appreciate the surrounding area."
Cosy, quiet location with personal attention.
Size of bathroom.
from Sheffield United Kingdom;UK, stayed on May 6, 2006
"WE WERE MADE TO FEEL WELCOME FROM THE MINUTE WE ARRIVED.WE DONT STAY IN HOTELS VERY OFTEN BUT WE SETTLED IN VERY EASILY.INFORMATION REGARDING OUR STAY AND YORKS ATTRACTIONS WAS READILY AVAILABLE.A VERY PLEASENT STAY AND WE WONT BE LOOKING ANYWHERE ELSE FOR ACCOMODATION IF WE ARE IN THE AREA AGAIN."
THE HOTEL WAS VERY WELL MAINTAINED.WITHIN EASY WALKING DISTANCE TO THE ATTRACTIONS OF YORK.
NOTHING
from St albans United Kingdom;UK, stayed on March 9, 2006
"Ideal for a weekend break, within walking distance of places of interest in York."
Lovely clean rooms, very nicely decorated. Close to town centre.
stayed on February 9, 2006
The room was lovely for us and we found that the chesterfield in the room was a nice idea. everything was very clean and the couple who run the hotel very helpful. We would go back again and I have already told a few friends who are thinking of going
from Teynham United Kingdom;UK, stayed on October 29, 2005
"We can't fault the booking, pre-information and in-house service that we received at Acer. The owners were helpful but not intrusive - an excellent balance!"
Friendly and efficient atmosphere; conveniently close to city centre and facilities
Difficult one beccause of location, but off-road parking would be an advantage.
stayed on October 23, 2005
"Very central, in a quiet location, with extremely helpful staff who gave good advice on local attractions and restaurants."
Lovely room and breakfast was superb
None
from Levenshulme United Kingdom;UK, stayed on October 22, 2005
"The room we had felt quite small but was perfectly adequate. Top notch for cleanlimess and comfort. Owners were very welcoming and kind."
Very clean; people very friendly and helpful; huge breakfast.
Room was fine except that there was a sharp corner of a bedside table which projected into the doorway of the bathroom and which we caught our legs on a couple of times.
from Church stretton United Kingdom;UK, stayed on September 17, 2005
"The only part of the stay which we would have liked to change, was the location. Although quiet, it seemed a good way from the main part of York, and it was difficult to use our own transport into the city."
We wanted to visit York, and I think we found the ideal accommodation. It was clean, friendly and we felt comfortable staying there.
I don't think it could improve.
stayed on August 23, 2005
Comfortable, central and friendly
from La grange park United States stayed on July 5, 2005
"This was a last minute booking due to an unexpected opening in our travel itinerary. Thank goodness for the internet and the speed with which I could find a hotel and book it prior to our departure. The hotel is just lovely, however, had I realized how small the room was for me and my 6 ft. plus sized son, I would have asked for a larger room. We felt lucky, though, to have found such a nice place mere hours before we left on our trip. I definitely would recommenda and stay here again, just ask for a large room on a higher floor."
Charming hotel with attentive owners and very clean rooms. The breakfast was very generous and delicious.
We were awoken early by workers next door roofing the adjacent home. Even though it could not be avoided, sleep was no longer n option once they began, as our bedroom window was mere feet from where they were working.
from Birmingham United Kingdom stayed on June 5, 2005
"Both me and my wife would stay there again.....says it all"
The service and staff were excellent.
I was pleased with the hotel as it was.
stayed on June 3, 2005
It felt very homely, with a great friendly atmosphere, plus we liked the more personal service given by an independant Hotel as opposed to a mulpiple chain.
None
from Brighouse United Kingdom stayed on June 1, 2005
Very clean
stayed on May 31, 2005
The staff were very helpful and friendly
stayed on May 11, 2005
We found the hotel very clean, comfortable and the staff extremely helpful and frindly
the shower not very powerful
stayed on May 2, 2005
"Very clean friendly guesthouse. Situated in convenient location for walking to the city centre, but up a steep hill."
Room was very clean and comfortable. The proprietors were very friendly.
Room was small and the bathroom cramped
stayed on February 19, 2005
Very peaceful and clean. Very close to city centre and attractions
none
stayed on October 3, 2004
"Just a thoroughly enjoyable stay Would have prefered to stay longer Will definatley visit again"
Very freindly and very clean and tidy and excellent breakfast
None
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The Acer - T:01904 653839
City Screen Cinema - 0.7m T: 01904 541144
York Golf Club - 6.7m T: 01904 491 663
Cocksford Golf Club - 10.3m T: 01937 834253
Wetherby Race Course - 10.9m T: 01937 582 035
"Very nice hotel in a quiet location. Convenient for walking into the city, but when the weather is bad, it is possible to get wet going out for dinner."
Very friendly service, comfortable accomodation, nice decor, good food.