These comments are from previous guests who stayed at Jurys Inn Newcastle and subsequently completed a customer satsifaction questionnaire. Any opinions expressed are those of the guests and not of the owner of this website or booking network.
| 80% | Check-in process |
| 80% | Your room |
| 80% | Working order of facilities / equipment |
| 80% | Order and cleanliness of the hotel |
| 80% | Performance of staff |
| 80% | Overall experience |
| 90% | Overall value for money |
from Whitby UK, stayed on January 10, 2010
stayed on December 28, 2009
"no problems will use hotel again"
good quality and value for money
from Leeds UK, stayed on December 21, 2009
"Very pleasant, good location would definately return."
Very pleasant and helpful staff. Room clean and large. Good supply of clean towels and late check out as standard. Lovely setting for bar and late opening.
from Darlington UK, stayed on December 18, 2009
"good all round stay"
could not fault anything
stayed on October 13, 2009
hotel was very noisy at night with alot of drunk people making too much noise.
stayed on June 16, 2009
"Not a good impression on our first visit to Newcastle."
Clean, comfortable room. Pleasant staff.
Hotel overrun with stags and hens, no warning given of this. Unable to use bar and everywhere very noisy.Drunken men roaming our corridor trying their room cards in all doors ! Not suitable for couples or families and will not return, shame.
stayed on June 27, 2009
"Good clean good value hotel. Taxis awaiting which I find useful as I need to get to a venue across the city"
from York UK, stayed on June 27, 2009
"Overpriced for quality of the room and food."
Well located. Clean. Efficient staff.
Room was basic for the overinflated price. Food was poor quality and overpriced.
from Belfast UK, stayed on June 24, 2009
"great place to saty and near enought to pubs"
location
stayed on June 9, 2009
"Decent enough hotel but on the expensive side"
Good location and speedy chec in/out.
Expensive
stayed on May 30, 2009
"OK business hotel, helpful staff but nothing exceptional."
Convenient location, good availability of rooms, helpful staff.
Very noisy - loud music in the reception area and loud TV in bar. Fairly mundane menu in the restaurant. Wine list very limited and of low quality. Missing TV handset in room and poor TV reception.
stayed on May 1, 2009
"Good hotel and ideal for centre of city and close to railway station."
Smart comfortable hotel
Breakfast being a buffet style was luke warm, but thats typical of buffets.
from Manchester UK, stayed on March 26, 2009
"Very enjoyable."
Convenient location. Friendly and helpful staff. Good selection of food at breakfast buffet.
Location of room suffered from traffic noise.
from Darlington UK, stayed on March 23, 2009
"good"
location
noisy guests
from Edinburgh UK, stayed on March 1, 2009
"resonable for price paid"
cleanliness and overall experience with staff
several knocks of the door at 8.50am by the service maid
stayed on January 27, 2009
" Thoroughly enjoyable"
Staff all very helpful room excellent
Maybe it would be better if sometimes you could check in earlier
from Boston spa wetherby UK, stayed on February 18, 2009
"Very quick clean efficiant booking and stay"
from Carlisle UK, stayed on December 15, 2008
"very good"
hotel was very clean and fit for purpose
leisure fascilities would be beneficial
stayed on December 7, 2008
"fantastic. please leave more milk cartons"
stayed on December 4, 2008
Good value, good location.
A bit of a line at breakfast and a process that seemed more complex than necessary
stayed on October 7, 2008
Clean environment
Very inflated price - cashing in on the Great North Run.
from Huddersfield UK, stayed on October 7, 2008
"Nice Hotel, great staff, no problems"
Offered shower roomks after checkout after Great North Run
Thought we were a same sex couple... just tight sharing a bed for Great north Run!!
stayed on September 27, 2008
"great"
great service very clean
stayed on September 2, 2008
"Enjoyable, and could have been great other than bad points."
City access. Breakfast times Checkout time
Car Parking availability and cost. Noise from people outside hotel, smoking and drinking late at night.
stayed on July 29, 2008
"The facilities were great but the other clientel in the hotel meant our stay was less romantic and more noisy!!"
Room was clean and staff were friandly and approachable and dealt with my complaint accordingly.
The Hotel at weekends is predominantly hen and stag paties and we were put amongst them they were running up and down our corridor and kept me awake. There was no literature on the website advertising the fact that it was mostly hen n stag paties because that would have put me off.
stayed on October 6, 2008
Modern, clean facilities. Good location.
The room was too cold and I was told that the heating didn't come on until 8pm. It was still cold in the morning and I was then told that there must be something wrong with the radiator. I did not find the staff on reception friendly and they did not apologise.
from Ballymena co antrin UK, stayed on July 14, 2008
jury inn is an excellent hotel.
stayed on July 8, 2008
no iron in room
stayed on June 23, 2008
"rather good over all, mainly thanks to friendly staff who made up for the bad points."
Friendly staff, nice view from the room, good location of the hotel
very, very noisy guests, long wait over 15 min at check-in
stayed on April 7, 2008
convenience to the train station
paying for wifi or internet access. this should be free. i select hotels based on location and availability of free internet access. this is a must have in hotels and resent having to pay for it. it;s more impt than televison!
from Kirkby in ashfield UK, stayed on July 23, 2008
"I could not wait to leave and if had not Been for the distance I would not have stayed at all we left as early as possible the following morning without breakfast The worst hotel I have stayed at for about 10 years"
I would never stay with you again
it was full of stag and hen parties there was nowhere fit for my family as it was full of drinks We should have been advised in advance
stayed on April 24, 2008
"before when we booked the room i telephoned the hotel to make sure of the booking that there was no note of the booking but the confirmation. was on the hotel website. i was told twice that there was no booking, was told to cntact the place we book the hotel with .did so thjet had it noted. in turn they phoned hotel. and said it was okay. and was e sent cnformation again by email .the phone number for hotel on the website did not exsit phened enquires to get number. but other wise stay very good"
it was very comfortable and very clean e4njoyedstay will defantly return
could not fault it
stayed on April 23, 2008
"probably view from window as it did look quite closely into other rooms, not sure if we liked that idea, also was not asked at reception if we were staying for breakfast as we were not aware we still had to pay for this and it could have been paid all at the same time as apposed to having to deal with it before we could get entry into breakfast a wee bit embarrasing. Breakfast was excellent !!"
cleanliness,and size considering we had our son with us in same room
maybe we would have preferred view of river etc as apposed to office windows, but we would know next time to ask
stayed on April 14, 2008
convenience
paying for internet access is a ripoff!
stayed on April 10, 2008
staff were helpful and made room changes when i complained about below
a twin room should have two beds - not a double and an uncomfortable pull out sofa
stayed on March 12, 2008
Friendly helpful staff, rooms clean and overall had a pleasant stay. Excellent breakfast.
Restaurant food dissapointing, other than breakfast Bar not open late for residents
stayed on February 13, 2008
"All information required was found on the website"
The location
Attitude of Staff
from Prescot UK, stayed on April 8, 2008
"Hotel was clean, modern,friendly, and very reasonably priced It was very hard to find by car at night, and was full mainly with people on stag or hen do's. However it aws never roudy or too noisey, and was fine for our requirements that evening."
PRICE
DIFFICULT TO FIND AT NIGHT BY CAR
Newcastle upon Tyne Hotel Reviews & Booking 0.9m
Alnwick Hotel Reviews & Booking 31.0m
Middlesbrough Hotel Reviews & Booking 31.2m
Hotels near Newcastle United FC - St James Park 0.6m
Hotels near Northumbria University - Newcastle Campus 1.0m
Hotels near University of Newcastle upon Tyne 1.0m
Hotels near MetroCentre 1.9m
Jurys Inn Newcastle - T:0191 201 4400
Newcastle United Golf Club - 2.0m T: 0191 286 4323
Ravensworth Golf Club - 3.1m T: 0191 487 6014
Westerhope Golf Club - 3.3m T: 0191 286 9125
Bill Quay Community Farm - 3.4m T: 0191 438 5340
"Comfortable, clean. Polite staff. Good food."