These comments are from previous guests who stayed at Park Plaza Leeds and subsequently completed a customer satsifaction questionnaire. Any opinions expressed are those of the guests and not of the owner of this website or booking network.
| 80% | Check-in process |
| 80% | Your room |
| 80% | Working order of facilities / equipment |
| 80% | Order and cleanliness of the hotel |
| 80% | Performance of staff |
| 80% | Overall experience |
| 90% | Overall value for money |
stayed on March 1, 2010
from Suffolk UK, stayed on February 13, 2010
"good will stay again"
hotel clean, locality good,
pricey for sat night
from London UK, stayed on January 4, 2010
"Great hotel for an amazing price"
stayed on December 1, 2009
Bed far too hard
stayed on December 1, 2009
"apart from the weather it was excellent"
city centre location disabled parking on hotel forecourt varied breakfast menu
the bathroom was cold!
stayed on November 26, 2009
"Could not fault it. Room was clean, spacious and breakfast plentiful. "
Staff were very helpful, cheerful and smiley, especially the girl on the check in desk who helped with directions to the car park. She was very welcoming. Breakfast was highly recommended also.
Not a bad point as such, however we found the choice of art above the bed in room 904 a little bizarre for a hotel room!
from Darlington UK, stayed on November 23, 2009
"Enjoyable, excellent breakfast"
Staff very friendly and informative. Hotel centrally situated for shops
Quite a lot of noise from outside late at night
stayed on November 18, 2009
"Comfortable "
Smiling cheerful waitress for our meal on Saturday night. Helpful staff.
Carpet in our bedroom was dirty as it was on the area beside the lift on floor 11
stayed on October 27, 2009
"Definately stop here again, am planning a xmas trip and will stay here!"
Service great, room fantastic for price we paid.
Sky Sports reception was awful!
stayed on October 14, 2009
"Great location, comfortable bed and a wonderful view"
stayed on September 9, 2009
"Took 30 minutes to check is, as they hadn't made a reservation. Took nearly 90 minutes to send extra towels up to the room. Tried to order room service at 2230 off the evening menu, which finished at 2300, to be transferred from front desk, operator, room service, etc for 30 minutes to place my order only to be told by the chef he's not going to do my order as he's going home early and can't be bothered to cook the food I was wanting. Wrong newspaper delivered in the morning and still charged for it. At check out was told I made a 30 minute long phone call at 0100 and was told I have to pay it, I was in bed asleep. The shower, hairdryer, and sink taps in the bathroom were all broken. Iron burns in the carpet in the room. Bed sheets came off the bed during the night. Faulty light bulbs in the room. And to top it all off I'm still waiting to hear back from a manager about my complaints "
Read the general review of my stay
stayed on August 24, 2009
"A very acceptable hotel well located that needs a little more attention to detail."
Location, modern,
Bed very noisy, cups on amenity tray dirty on arrival. Hand basin cracked
stayed on August 18, 2009
Great location.
stayed on August 17, 2009
"other than the noise at night. very good"
Smoking rooms available
area was noisy at night, youngsters clubbing it
from Co armagh UK, stayed on August 14, 2009
"would not rate as a 4 star hotel, do not expect dirty carpets in room or outside lift on 6th floor, paintwork needs freshing up "
location
dirty carpets covered in stains, cigarette burns, and iron burns, no hair conditioner, had to climb on table to open window, very noisy outside, alot of police sirens.
stayed on August 3, 2009
"excellent and staff very helpful and courteous"
excellent bathroom layout and general facilties. Decor modern and uncluttered. Clean and tidy
Air conditioning unit did not work - lots of noise, no cold air
stayed on July 28, 2009
"We have stayed here before and it is a lovely hotel. Would definitely stay here again."
central location, close to all ameneties. Staff were very professional, and the breakfast was delicious.
from Sutton in ashfield UK, stayed on June 2, 2009
"efficient staff/good location"
efficient check in/out
squeaky bed!!
from Lowestoft UK, stayed on May 26, 2009
Excellent location and standard of accommodation.
from Halesowen UK, stayed on May 11, 2009
"Very enjoyable and pleasant"
Very friendly staff, lovely hotel. Excellent room facilities. Good car parking facilities
stayed on April 15, 2009
"good"
modern and clean
shower not working/no blackout curtains on the windows
stayed on April 10, 2009
"Worth £85 and staff made up for the dirty carpets."
Very central. Helpful friendly staff at front desk. £85 is decent value with breakfast. Good quality firm bed. Modern bathroom.
This hotel looks like it was designed as a budget design hotel a few years ago. The carpets re with yellow riting need replaceing as are filthy/dirty/worn in rooms and corridors and that really detracts from the room. Tired overall as not high quality fittings used in this hotel. Needs a refurb! The room was too hot with no means to get temperature down. If window opened it was either fully opened or it was shut and too much noise if opened! Pillows were uncomfortable. Tea making facilities hidden in wardrobe.
from Croydon UK, stayed on April 3, 2009
"would not stay there again , staff disinterested in concerns raised , so much s didnt bother when we discovered unclean bathroom "
not a lot really , location probably
room was basic standard not superior , bathroom was dirty
stayed on March 16, 2009
We only had dealings with the reception staff and they where very pleasant and helpful.
from Thetford UK, stayed on March 8, 2009
"good"
cleanliness,staff on reception
check out lady was a bit "divvy" Air con wouldnt cool hot room down
from Burnley UK, stayed on February 24, 2009
"Had a really great overnight stay. The hotel was good but the company was even better :"
The hotel is in a perfect location for easy access to the bars and shopping area. The room was nice and clean and the meal we had in the restaurant was very tasty.
stayed on February 24, 2009
"very good hotel, well placed for amenities "
Excellent room on the 20th floor
lighting over the tables at breakfast was poor, might just be Ok for dinner but not for other meals. Plastic swizel chairs were uncomfortable
stayed on February 23, 2009
"Brilliant"
Nice and clean with great city centre location
stayed on February 19, 2009
"Good, I like the Park Plaza chain."
Hotel in good position, nice room and bathroom, great breakfast.
Public areas look a bit tired and in need of refurb/redecoration. Had to pay for room up front which was a surprise, but fine. Couldn't pay at the bar after 11pm, had to go to reception, which I understand is their policy, but was a pain!
from Dumfries UK, stayed on February 17, 2009
"Great i would recommend it to anyone, i hope to stay again soon."
Great place really trendy and great rooms.
Staff would stand in a group at the reception desk whilst we were waiting to check in. The other poor lady was on the phone and rushed her call to check us in.
stayed on January 14, 2009
"Ver good"
Found type of pillow uncomfortable and no alternative was available - which I thought slightly odd in view of size of the hotel.
from Casper, wy US stayed on January 9, 2009
"Wonderful!"
Beautifully presented and a great staff.
stayed on January 7, 2009
Very comfortable
stayed on January 5, 2009
"Ok for an anonymous break away from people!"
Welcome pack, the views from the room, central location close to Leeds City station and the overall quality of the room were the selling points.
Central heating system was noisy and reported a rowdy party at 3 30 am to the hotel security. The next dat the fire alarm sounded at 6 30 am! Be prepared for some sleep disruption! Meals are over priced - eat out!
from Wakefield UK, stayed on December 23, 2008
The morning breakfast was really nice and a very enjoyable mood
Leeds Hotel Reviews & Booking 0.4m
Batley Hotel Reviews & Booking 6.5m
Wakefield Hotel Reviews & Booking 7.9m
Hotels near Leeds Metropolitan University 0.5m
Hotels near University of Leeds 0.9m
Hotels near Northern School of Contemporary Dance 1.3m
Hotels near Leeds United FC - Elland Road 1.7m
Park Plaza Leeds - T:0113 380 4000
Templenewsam Golf Club - 3.0m T: 01532 645 624
Moortown Golf Club - 4.2m T: 0113 268 1682
Headingley Golf Club - 4.5m T: 0113 267 9573
Moor Allerton Golf Club - 5.8m T: 0113 266 5209
Everything was 100% Very happy