Guest Reviews of Malmaison Glasgow


278 West George Street, Glasgow, Glasgow Area, G2 4LL
4 Star 4 Star Glasgow Hotel
 
Guest Comments

These comments are from previous guests who stayed at Malmaison Glasgow and subsequently completed a customer satsifaction questionnaire. Any opinions expressed are those of the guests and not of the owner of this website or booking network.

80%
OVERALL
80% Check-in process
80% Your room
80% Working order of facilities / equipment
90% Order and cleanliness of the hotel
80% Performance of staff
80% Overall experience
90% Overall value for money
  • 80% Older Couple

    from Leeds UK, stayed on April 9, 2009

    "Very good overall"

    Professional and couteous staff, excellent fod and wine with god service

    Parking or total lack of same Lighting in restaurant made reading menu/wine lisat difficult

  • 100% Older Couple

    from Aberdeen UK, stayed on February 15, 2008

    "Ideal for our short break - but we would have enjoyed staying longer. Very minor points - found the restaurant a little bit dark and gloomy but food was excellent and the huge wine list was a bit daunting - but we are just happy gluggers! Although the thermostatic control above the bath is excellent, it might be helpful to advise how you can over-ride it to run a bath. My wife ran a tepid bath at the pre-set shower temperature before she realised."

    Excellent bed and room facilities, nice bath

    Hardly disliked anything - maybe a little bit short of drawer space in the room

  • 70% Older Couple

    from Fort william UK, stayed on October 27, 2007

    i loved the building itself. food was excellent. decor is fantastic.

    the room was very small,it was also very hot. we were disturbed at 4 o'clock in the morning by rowdy guests and a television blaring .when i reported this to staff the next morning i felt that they were not that concerned.also my breakfast order was wrong and took 45mins to arrive at my door.

  • 90% Group of adult friends

    stayed on May 20, 2007

    "This is a wonderful hotel close to all amenities & attractions, with nice staff & beautifull accomodations."

    The style of the hotel & the furnishing.

  • 30% Young couple

    from Newcastle upon tyne United Kingdom;UK, stayed on March 28, 2007

    The decor and feel of the hotel was great, as were the takeaway toiletries.

    Our room was really small, had no storage and overall we found the experience very poor value for money - we don't mind paying extra for a little luxury but this did not live up to my expectations at all. Service was poor in the brasserie on both days for breakfast.

  • 80% Older Couple

    from Gateshead United Kingdom;UK, stayed on February 28, 2007

    Clean

  • 80% Young couple

    from Edinburgh United Kingdom;UK, stayed on January 25, 2007

    Bulding was great

    Room was small and hot

  • 100% Work Associates

    from Bristol United Kingdom;UK, stayed on February 6, 2007

    "Given a choice in Glasgow this would always be my First."

    Perfection.

  • 80% Individual on Business

    stayed on January 30, 2007

    "Enjoyable"

    Style, cleanliness, modernity, location

    Lift a bit ancient, room key-card didn't work

  • 80% Young couple

    from Lancaster United Kingdom;UK, stayed on August 11, 2006

    "The hotel and rooms were creatively designed and thoughtfully laid out. We felt 'treated' by our stay. We came to rest and be relax and we had a great night's sleep, we liked the little touch with the toiletries and the bath and shower were superb!"

    The bath & shower! The bed was so comfy.

    Windows didn't open and the room was quite warm.

  • 90% Group of adult friends

    stayed on June 7, 2006

    "Luxury for those who still think themselves young and funky but except the level of service normally associated with the old establishment hotels. The restaurant is definitely worthwhile; the champagne cocktail bar a must. I just wished I had had more time."

    Funky room, attentive staff, excellent restaurant....oh, and good cocktails

    Our room keycards randomly didn't work - having to go back to receiption not good when laden with shopping

  • 90% Older Couple

    stayed on March 14, 2006

    "I thought the room rate represented excellent value for money and the booking process was very easy. The desk staff could not have been more helpful. For example, when left stranded by Air Berlin at the airport on Sunday night, it was a matter of moments before I was booked in for a second night at the Malmaison, and soon after that was eating a delicious hamburger in the restaurant."

    The room was very comfortable, the staff were friendly and very efficient

    Temperature control in the bedrooms, cheaper continental breakfast

  • 100% Older Couple

    from Polmont United Kingdom;UK, stayed on December 4, 2005

    "My husbnd and I had a great weekend and a big part of that was our stay at Mal Maison. It really added a bit of class to a night at a concert for us. It's really very near to home but we could have been hundreds of miles away."

    The peace and quiet of the room but busy bar area. Very friendly and helpful staff took good care of us. Position within the city is super

    I thought the room a bit too heated overnight - that's a personal thing though

  • 80% Older Couple

    from Crewe United Kingdom;UK, stayed on November 17, 2005

    "It would be even better if a service was provided to take the car away and park it for you like in some other hotels. When arriving late the last thing you want to do is go and park the car at a fairly distant car park. The car park is located about a quarter mile away in a fairly hilly area. Internet booking facility is really good."

    professionalism

    Impossible to have a shower without flooding the bathroom

  • 100% Older Couple

    from Twickenham United Kingdom;UK, stayed on October 23, 2005

    "This is an excellent hotel in a good position with efficient and courteous management."

    Contemporary decor with french flavour. Large comfortable bed, very good bathroom facilities. The On-line facility in the bedrooms. Superb breakfast. Courteous and efficient staff.

    The bedroom doors could close more quietly.

  • 100% Individual Visitor

    from Green village United States;US stayed on August 17, 2005

    "Lasting impression, I only wish my girlfiend had been along to experience the place with me instead of being alone."

    Everything I wanted and more

    Better Vodka

  • 90% Young couple

    stayed on July 5, 2005

    Quiet & stylish

    Information on breakfast - we understood that only continental was available rather than full service in the restaurant.

  • 80% Older Couple

    from Lezayre United Kingdom stayed on May 13, 2005

    "Well situated for Glasgow city amenities. Secure 24 hour parking 10 minutes walk away.NCP fees to pay"

    Friendly helpful staff. Good resteraunt. Clean and modern interior.

    Room rather small for cost, but everything there.

  • 80% Young couple

    from Paisley United Kingdom stayed on February 16, 2005

    "Really nice hotel in the centre of town with great room and a really nice bar."

    It was a fantastic room and in the centre of town.

    No onsite parking.

  • 80% Group of adult friends

    stayed on February 9, 2005

    modern relaxed and friendly

    bar closed about 2am ish, wouldve liked a few more hours in there....

  • 80% Young couple

    stayed on January 19, 2005

    "We really like the hotel, and this was a return trip as our first was very enjoyable. For us, the cost is an important issue we have to consider - it is nice to have an above average hotel to stay in, but would be enhanced if the cost had included breakfast."

    Decor excellent, good service, good ambience throughout the hotel.

    At this time of year following Xmas/New Year cost is a factor - whilst the rooms are excellent and service good, it is still a premium rate to pay, particularly as breakfast is not included.

  • 100% Gay Couple

    from Ware United Kingdom stayed on December 17, 2004

    "Could have done with knowing the event we had turned up for was cancelled before hand! That is nobody's fault of course! I have stayed at this hotel before and I am very fond of it. It is a lovely place to relax in in the evening with friends and drinks. The rooms are very pleasant and designed beautifully. The only thing I would say is that the food is a little limited and vegetarian options on the bar menu are particularly scant. Also we ordered two different dishes at different times of day but they were served with the same sauce and vegetable. Perhaps don't eat there twice in the same day!"

    The staff were very friendly and helpful and the hotel overall has a lovely atmosphere.

    Need more taxi firms, waited 1/2 hour for one and gave up. Minimal vegetarian menu.

  • 90% Older Couple

    stayed on December 14, 2004

    "very enjoyabe stay, only complaint was the lack of car parking facilities."

  • 70% Individual on Business

    stayed on November 30, 2004

    room was too noisy as overlooked bar/bistro area

  • 80% Older Couple

    stayed on November 10, 2004

    "My only criticism would be that I wasn't told there were no parking facilities at the hotel and that I would have to drive around the corner to a car park which I would have to pay to use."

  • 90% Individual on Business

    from Beckenham United Kingdom stayed on October 19, 2004

    "Malmaison has a style which is designed to encourage relaxation; partly this worked for me see above re colours and bed; but the Glasgow hotel needs some refurbishment, as it already shows signs of wear and tear. Room small, which was disappointing. Breakfast continental; I didn't want full breakfast was fair; pastries rather industrial tasting. Good choice of fruit, cereals etc. Coffee not special."

    Soothing colours of decor; excellent, firm, sleep-inducing bed

    Paintwork and furniture chipped in places; table lamp did not work; room smaller than expected

  • 90% Visitor

    stayed on October 17, 2004

    "best way to travel from airport would have been useful, and more information about city readily available in hotel either reception or rroom"

    uniqueness

  • 100% Older Couple

    stayed on October 13, 2004

    "Good standard of room/bathroom fittings, excellent restaurant and bar area and helpful staff. Good location in City being convenient for City Centre but also quiet so no disturbance during night.Had heard of hotel and read reviews before our visit and were not disappointed."

    standard of fittings,hotel ambience, location,helpful staff

  • 90% Group of adult friends

    stayed on October 7, 2004

    "Great location, value for money, good staff, delicious breakfast."

    The staff were extremely helpful and very friendly! The decor of rooms were lovely.

    Quite noisy,could hear toilets flushing in other rooms, and creaky floorboards.

  • 90% Young couple

    stayed on September 29, 2004

    proximity to centre. Style of the hotel.

  • 90% Young couple

    from Aberdeen United Kingdom stayed on September 29, 2004

    "More information about local facilities e.g. Bars, Restaurants, Shops, etc .... within walking distance of hotel. If these facilities were available, they were not at hand. Should really be supplied in each room."

    Comfortable room with excellent shower facilities and excellent night service.

    Decor had a feeling of neglect at a closer look and room service order did not come as requested.

  • 70% Young couple

    stayed on September 29, 2004

    "good overall quality, care needs to be taken from staff not to wake paying guests, this can all be rectified by better sound proofing of rooms and double glazing."

    the quality of the rooms for details

    the way that our room opened up into the wine abr downstairs and the noise kept us up when e had an early start. this was compounded as when the noise from that stopped the noise of the night wiatewrs laughing and joking was also audiable.

  • 100% Young couple

    from London United Kingdom stayed on September 22, 2004

    "The hotel, was clean friendly and stylish. Staff were friendly and helpfull and I will definetly use this in the future."

    Very clean, stylish, comfortable surroundings

    None

  • 80% Individual Visitor

    from Haarlem Netherlands stayed on September 21, 2004

    Lighting in bathroom could be improved.

 
Room Availability & Booking






 
 
Attractions Nearby

Hotels near Royal Scottish Academy of Music and Drama - RSAMD 0.4m
Hotels near Glasgow Caledonian University 0.6m
Hotels near University of Strathclyde 0.8m
Hotels near Scottish Exhibition & Conference Centre 0.9m
Malmaison Glasgow - T:0141 572 1000
Haggs Castle Golf Club - 2.4m T: 0141 427 3355
Glasgow Golf Club - 3.4m T: 0141 942 5554
Douglas Park Golf Club - 4.5m T: 01419 422 220
Glasgow Zoopark - 6.2m T: 0141 771 1185