Guest Reviews of Premier Inn Glasgow City Centre South


80 Ballater Street, Central, Glasgow, Glasgow Area, G5 0TW
3 Star 3 Star Glasgow Hotel
 
Guest Comments

These comments are from previous guests who stayed at Premier Inn Glasgow City Centre South and subsequently completed a customer satsifaction questionnaire. Any opinions expressed are those of the guests and not of the owner of this website or booking network.

80%
OVERALL
80% Check-in process
90% Your room
80% Working order of facilities / equipment
80% Order and cleanliness of the hotel
90% Performance of staff
80% Overall experience
90% Overall value for money
  • 90% Older Couple

    from Shipley UK, stayed on March 5, 2010

    "Good overall"

    We found our stay to be good value for money

  • 90% Visitor

    from Preston UK, stayed on January 24, 2010

    The staff were very friendly, the hotel is spotless inside. Not happy with my dinner.

    I had gammon on the first night, chips were cooked twice also very soggy, and gammon too small, definitly I will stay again in that hotel, but eating out.

  • 80% Work Associates

    stayed on January 3, 2010

    "very good, not far from the city centre"

    staff very friendly and helpful

    could not get in room with card key, eventually it had to be reset after 3 attempts and up and down to the reception 3 times.

  • 90% Individual on Business

    stayed on October 8, 2009

    "A very relaxing and pleasurable experience"

    Friendly and attentive staff willing to go the extra mile to ensure comfort. Fast and efficient service

  • 80% Young couple

    stayed on December 16, 2009

    "really nice hotel, great staff, would stay there again"

    very clean nicely decorated modern room,great customer service from all staff and only 5mins walk to the city centre

    the room was very cold didnt sleep very well first night because of it

  • 100% Older Couple

    stayed on October 22, 2009

    "Great service, friendly and efficient staff, clean and comfortable."

    helpful and friendly staff, they were prepared to go the extra mile, value for money, food was excellent and having off street parking was a bonus.

    Bar prices on the high side IE £8:10 for 2 normal gin and tonic.

  • 90% Individual Visitor

    from Preston UK, stayed on September 21, 2009

    "good"

    clean rooms and communal areas, helpful and courteous staff

    no drawers in bedroom...lived partially out of suitcase...

  • 100% Group of adult friends

    stayed on July 7, 2009

    "Excellent. Will recommend to others. "

    Staff were excellent, friendly and efficient. Room was clean and fresh. Good organisation for the Event we were going to mini bus and maps provided. Nice breakfast.

  • 90% Older Couple

    from Cupar UK, stayed on October 23, 2009

    staff excellant

  • 90% Group of adult friends

    from Buckhaven UK, stayed on May 12, 2009

    "the staff were great the room was clean, warm and comfortable.. the meal although enjoyable wasnt as good as last year.. "

    staff were extremelly helpful and friendly. the room was cosy and i liked that you could control the temperature in your own room..

    i would have liked more coffee,tea, milk etc i did ask staff for more which was given without any hesitation..we were saying at the hotel because my daughter was auditioning for the x factor and we were told she had a call back the next day at 7.30 am which unfortunately meant we couldnt have breakfast as it didnt start until 7.30..

  • 100% Individual on Business

    stayed on January 9, 2009

    This is a great Hotel.Very well located with parking. I always have this hotel as my first choice when in Glasgow.

  • 80% Work Associates

    stayed on December 11, 2008

    ALWAYS NICE AND CLEAN

    BOOKED 2 ROOM ON THE NET BUT WHEN WE GOT THERE ONLY ON HAD BEEN BOOKED THANKFULLY ANOTHER ROOM WAS AVALIABLE

  • 90% Older Couple

    stayed on December 8, 2008

    "Very good"

    We were very pleased with our room. It was warm and comfortable and nice and quiet. The shower was excellent.

    Although non smoking could smell stale cigarette odours on entering the toilet area. Enjoyed the shower but enclosure could do with being bit longer to save water from going on floor - not a problem but more work for cleaner. Nice to have had a biscuit for tea.

  • 90% Older Couple

    from Dundee UK, stayed on November 18, 2008

    "Enjoyable"

    Central Location. Although breakfast was an extra cost it was good quality and quantity

  • 100% Family with Kids

    from Inverurie UK, stayed on November 6, 2008

    Was very cold at night in the bed under the window

  • 90% Older Couple

    stayed on October 21, 2008

    "Would definitely stay when next in Glasgow but would request front room."

    Hotel and staff were great as was the breakfast.

    Room was above kitchen and when fans went on in the morning it was noisy.

  • 70% Older Couple

    stayed on September 30, 2008

    "Disappointed, as above."

    Hotel clean; suited the purpose of our trip.

    Very disappointed as the hotel had no note of our reservation. Luckily they had spare rooms, but it cost us more than was quoted by Active Hotels. Would have been very inconvenient if the hotel didn't have a room for us.

  • 100% Older Couple

    from Ladybank UK, stayed on September 24, 2008

    "Perfect location for concert venue and shopping. Excellent value for money. Have already recommended to others"

    Service and accommodation were faultless

  • 100% Young couple

    stayed on September 23, 2008

    "Enjoyed our stay very much. Will use this hotel again."

    The room was modern, roomy and light. The decor was up-to-date as was the shower room. Staff were all friendly and very helpful. We ate in the restaurant in the evening and the food was excellent and competatively priced. You could pay for either a cooked breakfast or quicker tea/coffee and toast. 10 - 15 minute walk from the Carling Academy. Reasonably convenient fro getting to Argylle/Buchanan St.

    The shower temperature seemed to alter particularly if someone ran the cold tap.

  • 80% Older Couple

    from Campbeltown UK, stayed on September 18, 2008

    the staff were very efficientand the hotel was clean

  • 100% Young couple

    from Cleveland UK, stayed on September 15, 2008

    "All I can say is "thank you""

    Everybody was very helpful and pleasant. Rooms were very clean and tidy and a very good standard of customer care. Food was also very good

    Nothing to say everything excellent

  • 100% Older Couple

    stayed on August 31, 2008

    Well situated and excellent parking facilities

  • 100% Work Associates

    from Arbroath UK, stayed on July 29, 2008

    "made for an enjoyable evening knowing hotel, room and especially cleanliness were perfect"

  • 100% Individual on Business

    stayed on June 29, 2008

    "This hotel is such a vibrant place. Its locality and fantastic car parking facilities amke this a first choice in my book. The staff are always very helpful and polite in all ways."

  • 100% Older Couple

    stayed on June 24, 2008

    no cups in room for tea/coffee making

  • 100% Older Couple

    from Motherwell UK, stayed on June 11, 2008

    "Very Enjoyable"

    PLeased overall with the room.

    The shower screen could have been longer, lots of water spilled out on to the floor

  • 90% Work Associates

    from Dumfries UK, stayed on May 29, 2008

    "Apart from the above problem we were completely satisfied with our stay as we have been on previous breaks."

    Staff were very helpful at both bar and restaurant where we ate on 2 nights. Food was excellent.

    Our first room was on the 1st floor and we reported that the toilet was not flushing properly. As there was no maintenance staff on duty they moved us to a room on the 3rd floor and it had exactly the same problem. There seemed no point in moving room again. The hotel obviously has a problem with water pressure and I would assume you are already aware of this problem.

  • 80% Group of adult friends

    from Congleton UK, stayed on May 28, 2008

    "Easy to find from web map - within walking distance of city centre. Felt safe as we were 2 mature ladies who were in Glasgow for Cup Final. Couldn't have had more pleasant and helpful staff. 10 out of 10."

    Very accessible to central Glasgow, clean, friendly - very accommodating staff. Would recommend to friends

  • 90% Work Associates

    from Luton UK, stayed on May 9, 2008

    it was very central to the town centre, the hotel was very clean and orderly

    resturant closed too early

  • 80% Older Couple

    stayed on March 21, 2008

    Large, fresh room, very comfortable

    The only think we felt was the room was a bit cold, but we put the heater on and problem solved.

  • 70% Individual Visitor

    from Kings langley UK, stayed on February 20, 2008

    "+ Excellent large comfortable rooms. Good value for money. - When booking I asked for a quiet room. Although I arrived early, the one I got was immediately above the main entrance where smokers congregared until 4.00am. I asked for a room change straight away but was told this wasn't possible. Felt that the manager couldn't be bothered."

    Lovely refurbished new rooms - spotlessly clean and very comfortable

    Not having much sleep. Excessive noise.

  • 100% Older Couple

    from Houghton le spring UK, stayed on February 2, 2008

    "The hotel was within in a 10 minute walk into the town centre. The Staff were helpful and willing to give advise on transport into town and places to go. The hotel was well laid out , decorated to a good standard and very clean. All in all this was a good value for money stay. We would certainly use the facility again."

    The hotel was in a good location, well decorated and very clean. The staff were most helpful

    Nothing to dislike

  • 80% Older Couple

    stayed on January 7, 2008

    comfortable

    lift did not work, carrying cases to the 2nd floor up service stairs past dirty laundry trolleys is not so good!

  • 100% Gay Couple

    stayed on December 16, 2007

    "The hotel was very acssesable the room was very comfortable very spacious and clean, the staff were very freindly and the service was excellent we ate in the restaurant the food was excellent and well presented. My freind had a small problem the next morning and the staff could not do enough to help and resolved the situation i would certainly use the hotel again as we really enjoyed our stay and i would recommend the hotel to family and friends"

    The room was very spacious and clean

    nothing it was excellent

  • 50% Young couple

    stayed on November 27, 2007

    Location

    The room was quite basic for the money

  • 80% Individual on Business

    from Warrington UK, stayed on November 3, 2007

    As described

    Soft mattress

  • 100% Work Associates

    from London UK, stayed on October 18, 2007

    Clean, modern, provided everything required for a comfortable short term stay.

    Twin beds are a little close together.

  • 80% Older Couple

    stayed on July 17, 2007

    Close to city centre and tube link, good parking. Comfortable hotel with all required for an overnight stay. Staff helpful and knowledgeable about the area.

 
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Attractions Nearby

Hotels near University of Strathclyde 0.7m
Hotels near Glasgow Caledonian University 1.0m
Hotels near Royal Scottish Academy of Music and Drama - RSAMD 1.0m
Hotels near Scottish Exhibition & Conference Centre 1.5m
Premier Inn Glasgow City Centre South - T:0141 429 4233
Haggs Castle Golf Club - 2.3m T: 0141 427 3355
Glasgow Golf Club - 4.3m T: 0141 942 5554
Douglas Park Golf Club - 5.4m T: 01419 422 220
Glasgow Zoopark - 5.6m T: 0141 771 1185