Guest Reviews of Radisson SAS Hotel Leeds


The Headrow, Leeds, West Yorkshire, LS1 8TL
4 Star 4 Star Leeds Hotel
 
Guest Comments

These comments are from previous guests who stayed at Radisson SAS Hotel Leeds and subsequently completed a customer satsifaction questionnaire. Any opinions expressed are those of the guests and not of the owner of this website or booking network.

90%
OVERALL
90% Check-in process
90% Your room
80% Working order of facilities / equipment
90% Order and cleanliness of the hotel
90% Performance of staff
90% Overall experience
90% Overall value for money
  • 80% Young couple

    from Middlesbrough UK, stayed on February 16, 2010

    No parking places for free.

  • 30% Family with Kids

    stayed on December 15, 2009

    "Poor Hotel that needs some TLC"

  • 100% Family with Kids

    stayed on November 24, 2009

    "will recommend the hotel to friends"

    staff friendly and efficient Breakfast very good Room clean and a good size

  • 100% Young couple

    from Gateshead UK, stayed on November 11, 2009

    staff were very friendly and the hotel was very quiet and secure

  • 90% Group of adult friends

    from Co dublin IE stayed on August 2, 2009

    "Will be returning to Leeds and will stay in this hotel next time also."

    Very accommodating, helpful staff. Nice room. Very central location.

  • 100% Young couple

    from Doncaster UK, stayed on April 10, 2009

    "Excellent room and excellent service, and not forgetting the impressive breakfast!"

  • 70% Individual Visitor

    stayed on April 9, 2009

    "comfy centrally located hotel "

    friendly helpful staff , with good local advice and maps

    not great light in room

  • 100% Individual on Business

    stayed on March 29, 2009

    "excellent "

    clean comfortable friendly staff secure nice shopping centre

  • 90% Young couple

    from Stockton on tees UK, stayed on March 25, 2009

    "Great, we'll come again!"

    very clean hotel, good value for money

    the Television was ridiculously small and no where near the bed, we could hardly see it!

  • 90% Group of adult friends

    from Amman JO stayed on March 21, 2009

    "the hotel staff are friendly and the location amazing very generous breakfast buffet a little more attention can be given to vegetarians and muslims."

    wonderful and cheerful staff high quality products in the toilets

    the executive room was a bit of a dissapointment not enough seating as we were 3 adults in the room a couch would have been nice facing the tv

  • 100% Older Couple

    stayed on March 9, 2009

    "Excellent"

    very nice staff, not over priced on eating in, very good.

    Mix up over charge for breakfast which should have been included, but at second attempt full refund made.

  • 90% Older Couple

    stayed on January 27, 2009

    "Excellent."

    Excellent breakfast. Great location. Nice ambience in public areas. Check-in quick. Good overall value.

    Room quirky and interesting but no outside view. Window faced into internal atrium. "High speed" internet access certainly wasn't.

  • 80% Older Couple

    from Ipswich UK, stayed on November 18, 2008

    "Generally good"

    Location, room

  • 90% Young couple

    from Great ouseburn UK, stayed on October 21, 2008

    "I Would recommend this hotel and booking service as the room rate was very cheap for the quality of the place and its central location, close to the Leeds Academy which is where we went on the night. I Can highly recommend the Loch Fyne restaurant for a fine seafood meal in great surroundings - also very good value for money."

    Lovely clean room and clean bathroom. Very central, walking distance to most city centre attractions.

    Room was baking hot with no opening windows and air-con unit was too loud for my wife to be able to sleep while it was on! Breakfast was not included in the price which i knew at the time of booking and expensive to buy on the day - So went out for brekkie!

  • 100% Older Couple

    from Sidcup UK, stayed on September 23, 2008

    "AExcellent -would certainly book again in Leeds, and at other Radisson Hotels."

  • 90% Older Couple

    stayed on September 9, 2008

    "Quality hotel overall,a little disappointing that a further £15 was needed to park the car overnight,just adds to the overall cost of staying.Loved the short distance to walk to be in the social centre of the city."

    Spotless throughout the hotel.Good quality lighting /bed/bathroom/shower/toiletries in the room plus very good sports coverage on TV.Excellent location to city's amenities

    Complicated coffee making in room !! Breakfast was a little frought with so many very heavy hot lids to take on take off and was a little cramped in the serving area and only scrambled / boiled eggs available

  • 100% Group of adult friends

    from Billericay UK, stayed on September 7, 2008

    "Excellant"

    Very clean modern rooms with lovely walk in shower. Very central location

    Parking is very expensive

  • 100% Older Couple

    from Wakefield UK, stayed on August 20, 2008

    excellent all round. Very pleased with staff real service with a smile especially at breakfast

  • 100% Visitor

    from Ramsgate UK, stayed on August 3, 2008

    "would recommend and will stay here again"

    modern hotel, rooms booked were very good clean and coffee maker in room superb

  • 90% Group of adult friends

    stayed on July 10, 2008

    "Very Good"

    Very friendly and helpful staff and good environment

  • 100% Group of adult friends

    stayed on July 10, 2008

    The room was spacious, comfortable and stylish. The breakfast was excellent, and the staff friendly and well trained.

  • 80% Young couple

    stayed on March 4, 2008

    "The location of the hotel was excellent - right next to several nice restaurants and main shopping areas. Everything was within walking distance. The room was a good size, clean and the decor neutral and in good condition. Of note is the parking arrangements - I didn't realize that the hotel didn't have spaces for the hotel guests available, and the price of parking was more than I expected £15 pr day."

    Clean and good size bed & room

    I'm Danish and English is not my first language and I had particular trouble understanding some of the staff as they spoke with a heavy foreign accent. The staff was very nice, but some answers I just didn't understand.

  • 30% Work Associates

    stayed on July 19, 2008

    "We were in Leeds for a celebratory event and wanted the stay to be special. The Radisson ruined that for us."

    Housekeeping was excellent, helpful and understanding

    Having booked 5 months in advance for a one night stay and nothing was mentioned about the rooms during the check-in process it was annoying to discover we had been given disabled rooms. One room had no bath but a shower with a waist-high screen meant for a wheelchair. The rooms had no carpets. On asking for another room we were told the hotel was full. This was a lie as not everyone had checked in at that point. On a trivial point, I don't want to stay in a hotel where the decor chair backs and glass tables in rooms glamourise smoking.

  • 100% Family with Kids

    from Brooklyn, new york US stayed on March 18, 2008

    "Visitor than the above comment, no improvements could have been made to our stay at the Radisson."

    The room was lovely; the hotel staff was excellent.

    My only complaint is that we should have been given more than one room key, as we were 3 people.

  • 70% Individual on Business

    stayed on March 12, 2008

    "Guests should be asked if they would prefer a bath/shower, a carpeted/non- carpeted room during the booking."

    The uncarpeted floor. Slow drainage in the bath and sink.

  • 100% Older Couple

    stayed on February 14, 2008

    overall standard excellent

  • 80% Work Associates

    from Manningtree UK, stayed on October 25, 2007

    "The Radisson is fresh,clean and friendly although checking in and out can take too long. I have switched here from another tired leeds city centre hotel which is also top rated but isn't in the same league. Location is excellent for the city centre and station."

    I was bumped to the Presidential Suite! To be fair I have stayed here before and the normal rooms are also fine.

    Dead light bulbs

  • 100% Group of adult friends

    stayed on November 7, 2007

    "Excellent!"

    lovely room and good facilities. Excellent location

  • 100% Older Couple

    stayed on October 6, 2007

    CLEAN AND COMFORTABLE.

    NO MIRROR BY HAIRDRYER!

  • 90% Individual on Business

    from Southampton UK, stayed on October 20, 2007

    "Good to be able to use the gym in the complex"

    Large comfortable room

 
Room Availability & Booking






 
 
Attractions Nearby

Hotels near Leeds Metropolitan University 0.3m
Hotels near University of Leeds 0.6m
Hotels near Northern School of Contemporary Dance 1.1m
Hotels near Leeds United FC - Elland Road 1.9m
Radisson SAS Hotel Leeds - T:0113 236 6000
Templenewsam Golf Club - 3.1m T: 01532 645 624
Moortown Golf Club - 4.0m T: 0113 268 1682
Headingley Golf Club - 4.2m T: 0113 267 9573
Moor Allerton Golf Club - 5.5m T: 0113 266 5209