Guest Reviews of Menzies Glasgow Hotel

"very good"

Excellent location, mid way between town centre and the SECC where we were going to a show, room very good.

Dinner - the portions were tooooooo small, especially for the price charged.

"I would stay at this hotel again but would have to speak to the staff about the window issue to get a better night's sleep."

Clean, well furnished. Friendly, helpful staff. Good location.

Couldn't open the window in my room and the central heating was on. It was very hot so we had to have the air conditioning on which was noisy and a waste of electricity. We were in room 605 so security wasn't an issue but no open window.

"Nice hotel, room quiet in spite of location next to motorway"

Central location, car park, air conditioning, breakfast, pool. Service was good and staff friendly. Plenty of immediate hot water and big bath that filled up quick. Good sized bed with hardish mattress that suited us well.

Set inclusive dinner portions very small and vegetables were extras and should be includedbread portions were included. No room safe in our room.

Poor service in the restaurant

"Staff extremely helpful/courteous. Excellent rooms, handy location to city centre. Definitely use again."

"Very expensive for a one night stay, considering the summary of bad points. "

Very clean - except room windows. Friendly staff. Good breakfast. Good bar service.

Inexperienced check in staff gave wrong directions to room, and forgot to put room number on card. Shower not working - was offered use of leisure facilities instead!!!! Cracked bathroom sink.

"Good standard for for the money."

Excellent facilities, esp pool and sauna etc. Good room. Aircon.

1km walk to the bustling bits of the city. Windows in 5th floor do not open.

"This is our third visit to your hotel and we will no doubt return. Far better than staying at the nearby Hilton."

The hotel booking receptionist a gentleman called stephen, was without exception extreemly helpful. I only talked to him on the telephone but was very impressed the way he helped with the booking of rooms for my family.

"Really enjoyed it, staff very friendly and helpful. Rooms very clean and comfortable. Would come again."

"The room was spacious and the bathroom a good size with an excellent shower. Despite being close to the M8 no traffic noise could be heard in the room and it was only a five minute walk into the centre of Glasgow. I had the best nights sleep ever in a hotel as the bed was extremely comfortable. I would highly recommend this hotel."

all the staff were very helpful

nothing

"Great!"

I've been there before and have thoroughly enjoyed it!

"not very impressed having to pay for full breakfast when only took cereal, maybe a continental breakfast should be on offer also. room was cold had to ask for additional heating."

central location excellent leisure facilities

staff on reception not very helpful or made you feel welcome

VERY GOOD ROOMS

very centrel

the maid in the morning knocking on the door when checkout is at 11 and guests no this no need to do it a few times

Comfortable and convenient Easy to find from A1 A3. Tram stops immediately outside which takes you to the Metro.

Not a great breakfast - although for 4.5 euros probably value for money.

"Would absolutely stay there again, food & rooms excellent"

Rooms were very clean & comfortable, pool facilities excellent

Some of the staff were not friendly, bar prices quite high

"We had a nice over night stay, we were down to see a concert of Elton John at the SECC and The Menzies hotel was most convenient to the SECC and of course the shopping centres."

Clean & tidy, quiet room

"The hotel was good the breakfast has room for improvement however the evening dinner was well priced and excellent could not fault anything there."

The room was clean and spacious with good facilities

The parking was quite a unique experience and as it is across the road it was difficult with luggage

"Very pleasant stay overall. i did think that the cost of two meals was excessive, otherwise no problems."

easy access, spotlessly clean,Great and helpful staff.

Cost of food in the restaurant.

"i will definitely use this hotel again.easy access off and back on to the motorway.only 10mins walk to main shopping area."

good size room,big bed,very clean.

"In all the stay at the hotel was reasonable but not what I expected of an executive room in a 4 star hotel. As I work abroad I have stayed in many hotels all over the world so I know what to expect of a hotel with a 4 star rating."

Leisure suite was very good, room cleaning staff were very polite and friendly, beds were comfortable, secure car parking was a bonus and relatively cheap

TV in room was of poor quality as was the picture, very high prices for internet and movies, bar prices were ridiculously high, room service charge was also high, silicon sealing around bath had black mould on it,the breakfast self service - food could have been better

large room and big bed

nothing

Nice room, clean and well maintained. Close to the town centre and on the right side to get to the airport.

Can't complain about anything

The room was very nice.

I was not overly impressed with the restaurant menu.

"My grown-up daughter and I had separate up-graded apartments. The whole hotel was very well decorated and fitted-out. The Health Club looked very good although we did not have time to use this facility. The only meal we had in the hotel was breakfast which was very good. The staff were all very pleasant and helpful. The cost was a fair bit more than I would normally pay but you get what you pay for of course. It is a great pity we were very limited to time and did not therefore experience the whole range of activities there."

Upgraded to an apartment at no additional cost so that was excellent. Bathroom excellent, bed very comfortable, Plenty of tea, coffee, milk and sugar, which I like and which is unusual in a normal bedroom. Lighting, decor, furnishings, TV's and stereo all excellent

The upstairs bedroom area ceiling was too low and I, even though I am only 5'6 I had to stoop quite abit to get round the bed to where my clothes were hanging.

"With the free upgrade on arrival, the accommodation more than exceeded our expectations and although I say the noise was what I disliked, this was not in any way excessive, but when everything else is great you notice the little things. Our stay was based on DB&B and the included dinner menu was very limited with extras being charged even for the vegetarian and children's menu - important when travelling with older children who are not particularly catered for on the main menu - and "

High standard of accommodation - relaxing modern decor, well equipped and clean

Could be noisy with either when the air conditioning was on or with external noise when the windows were open and as the apartment above had laminate floors you could hear noise from there too.

"generally excellent. the comfort, size of room, cleanliness, nice small touches and staff who checked us in were excellent. so impressed."

everything was perfect, the room was gorgeous and well worth the money. you don't get that service and facilities for 100 quid in many hotels in glasgow.

the girl who checked us out. The girl who checked us in was fantastic but in the morning, she was very moody and didn't show much customer service for such a nice hotel.

"Very nice hotel, with lovely spa, convenient parking, and the hotel is convenient for the centre of Glasgow. Staff were a little subdued at times - but they were very busy, especially the first night, when they had a hundred people for dinner at 8.00pm, and were understaffed - the girl in the bar was new and had no support."

Lovely apartment - this was an upgrade

Nothing

"Have stayed at the hotel on several occasions. Always been satisfied apart from the food. Breakfast on this occasion was marginally better than before. We did not chance dinner. Although overall the facilities were clean I was not happy to find that after cleaning the room in the morning several dirty glasses had not been removed."

Clean and spacious

Nothing

"The hotel was very nice and we had a large comfortable room, which our 14 month old son really enjoyed. We understand that there was a major conference in Glasgow during our stay, so unfortunately the hotel was certainly not value for money. The only disappointment was the breakfast - The food was not great and the staff were very slow and not very attentive. Bar prices were expensive for Glasgow A glass of wine was "

Nice large room. Ideal for our 14 month old son to explore.

A little bit out of the main part of town

"I was very happy with the accommodation. The service with regards to the bar and restaurant were not as good.On the fisrt evening, the bar only had 2 bottles of bitter lemon. The next evening they had 3! This seemed a very small amount to stock. We had difficulty in booking a suitable time for the dinner as the restaurant had no available tables. When seated it then took 20 mins. for someone to take our order and only on attracting their attention. The order for side dishes was wrong and the chunky chips did not arrive until we were nearly finished our main course. Although we enjoyed our stay at the hotel I feel that there could be improvements made in the restaurant and bar area. The consierge was entremely helpful and pleasant."

The rooms were a good size and the disabled facilties were good.

Nothing