Guest Reviews of Langham Hotel Eastbourne

"Visiting friends so booked hotel I've known for many years with a good reputation. First time I've stayed and very impressed. Would book again "

Excellent efficient staff, attentive and friendly

"Good"

easy check in & car parking close to hotel

Staff directed us incorrectly to the wrong area for breakfast

"it was good experience.will go back again."

The hotel was clean and really close to the town center.

The breakfast was really bad quality that we couldn't even eat properly.

"Good hotel if you want a cheap weekend in Eastbourne and well placed for getting into town and good walk along the prom to Beachy Head"

Staff extremely helpful and rooms clean, if slightly chilly but, would have to take into account extreme weather and old sash windows!

Rooms at back of hotel look onto derelict building

"Many other hotels are 3*, cost the same and in much better condition. It baffles me that this hotel is still advertised as AA 3*. It was by far the worst of the 3 hotels in which we stayed during our break in the south-east."

the food was excellent; the hotel was very quiet.

An old building, greatly in need of updating. Everything was dated and in need of replacement. On our last morning at breakfast water began to drip from the ceiling. Guests had to be moved to other tables and we were told that this happens regularly when guests are showering and do not put the curtain inside the bath! The one lift was regularly slow and people used the stairs in frustration.

"Not bad, but not certain if will repeat it. "

Restaurant staff were fabulous Bathroom very clean

Late arrival, took a bit of time or organise room number night manager not there for a bit. Room was at top of stairs, incredibly noisy when stair door banged shut every time it was used during the night.

"Good value"

Breakfast very good, staff excellent, room decor good

Bedroom very cold, shower lukewarm, shower pressure very weak

"We were made to feel welcome throughout our stay. The only gripe was the size of our room which was quite small. However, we did get a very good deal and overall we enjoyed our stay."

Staff friendly and helpful. Food good and very good value. Hotel clean.

Room fairly small and hotel overall a little bit tired. Bar often unattended.

"Excellent value for money stay in a hotel just off of the town centre."

Very courteous reception and waiting staff. Large, clean, well appointed room overlooking seafront. Hot water readily available for showering, piping hot cooked breakfast in morning.

This is beyond the Hotel's control - it's the fault of Eastbourne Borough Council - the 'on-street' parking charges are extremely excessive.

"was not good, see above."

Room 131. Cold in room had to ask for additional blanket, poor dated decor 1970's. Cooked breakfast was small portions. Room not as shown on web site, we were so displeased with the room that we checked out after 1 night, no sound insulation in room could hear people moving about in next room and bathroom. Outside the window was a large flood light and the curtains were insufficient to block out the light. When the light went out about 11pm. There was a belisha beacon on the zebra crossing which caused a flashing light in the room. There was no parking with the hotel yet on the booking it said there was parking we were offered a space at £10 a night. The parking they referred to was on the public road !!! All this for £100 a night, we could not stop there.

"Good position of hotel to get into Eastbourne shops and front."

Good room overlooking sea. Good food.

"very enjoyable .special mention to claire titherington for swift and informative replies to email enquiries"

staff and food

bathroom slightly tatty shower head needed fixing door lock loose

"I would only stay due to the excellent customer service from staff but there are other hotels on the same road with better rooms. "

The staff are the only good point

The room is dated, it was cold and not to high standards at all!

"Good value for money for what we paid."

Room had wonderful sea view. Excellent breakfast served in conservatory overlooking the sea, very pleasant.

Hotel is dated and needs modernising, but is clean and staff very helpful.

"Nice situation. Thank goodness no christmas decorations, unlike some neighbouring hotels! Would not want room near lift - noisy. Food disappointing - were prepared to pay for conservatory restaurant menu"

Excellent sea view Good waiter service

Fortunately we prebooked parking space in advance - only 2 spaces. Close parking on main road would have been difficult and unpredictable for guests with mobility problems. We assumed from website that the Conservatory restaurant was available, which had a better menu. We only found out that it was not available by accident, when booking for dinner. No apology or explanation. Tinned potatoes for dinner not what we expected. If we had known that it was a regular for coach parties, would have booked elsewhere. Rather small breakfast. Shower head did not work properly.

CLEANLINESS OF ROOM WAS GOOD AND THE BREAKFAST EXCELLANT

I DID NOT THINK THE STANDARD ROOM VIEW WAS VERY ATTRACTIVE AND WAS DISSAPOINTED I ALSO THINK THE ROOM WAS OVER PRICED. THE EVENING MEAL WAS NOT ENJOYABLE.

Sea view was great The breakfast was top class

We booked a luxury double room, the shower was far from luxury blocked showerhead making the water trickle out, my wife had trouble washing the shampoo out of he hair.

Very good service,staff very friendly and helpful

"Would stay again in a sea view room but would not have dinner in the restaurant"

The bar staff were very friendly an efficient

The bathroom was very shabby. The restaurant staff were very hurried and the food was not very good

"really enjoyed our night there"

Staff very friendly, service in bar and restaurant was very good room nice and clean

"excellent. food top class"

staff were a credit to the owners

no hand rail in the over the bath shower

Restaurent staff and food were very good.

Room was in need of refurbishment, particularly the bathroom and sash windows.

"Absolutely fine for overnight but not our cup of tea for a longer holiday."

Nice staff. Good communal areas downstairs. Nice looking restaurant. Good situation on sea front.

Room decor is tired - borders starting to peel off, old looking eiderdown. Was clean though. Would prefer buffet for continental breakfast to make service quicker.

excellent breakfast

"A warm welcome, and good service a great location, although I had little time to enjoy it. "

Staff were very friendly and attentive; nothing was too much trouble, and I was even given a print out map for my onward journey. Room service was quick and the food was really good, and a great value price. I would have paid more and still thought I had had great value. Much better than other room service experiences that I have had!

The decor could have been updated, I needed to open my window to keep cool and the seagulls were a tad noisy. Good size bathroom though, and all clean and tidy.

"A bit too expensive but ok. "

Clean and tidy

Advertised with parking.my wife was told to park on street but when I asked for parking we got secure parking. Parking was 5 minutes away. Kept having to take key to parking before going anywhere.

"A very good all round experience!"

Great all round-we have stayed here bofore and the newly refurbished rooms with a sea view are excellent value for money!

"Very nice for an overnight stay: we were travelling from Cornwall to Dover, on our way back to Belgium."

Excellent location ; for a foreigner, the hotel has an atmosphere of earlier times to it, which makes it attractive

The elevator could be refreshed: it looked worn ; the wall opposite to my room had marks from a device that was removed, and the paint wasn't restored.

"Exactly what we were looking for. A pleasant relaxing stay."

A clean well appointed hotel with friendly staff. An excellent restaurant, serving great food and wines.

The weather!

"enjoyabel except for room"

Service great and quality of hotel good

rooms poorly decorated and would not look out of place in 1970's

"Very positive. We were lucky to be in a newly renovated room which was very nice."

The staff was particularly friendly. The young lady at reception was exceptionally helpful.

Breakfast was in a nice restaurant. The quality of the breakfast could be better...cheap ingredients, like terrible sausage.

"Good value for money as we got a cheap rate from the internet."

well equipped room and the hairdryer was situated in a useful place in front of the mirror !! We found the staff very friendly and welcoming and eager to help.

Room was quite small and could have been claustrophobic if we had been staying several nights. Small choice of lager in the bar.

Very large, airy, double room with fantastic view of the sea. Food cooked well, especially dinner, including top quality meats. Friendly, helpful staff, especially in the bar.

Tiny bathroom with a shower so small that my husband could not use it. No mini bar or fridge. No safe in room. Single room 229 was tiny. Adequate, traditional, english breakfast but poor quality sausages and no fish option smoked haddock or kippers. Croissants were brick hard and inedible although the restaurant manager offered to replace. Very limited evening,a la carte menu with few vegetables included.

"ok, would not use the hotel again due to the problems encountered above"

room was nice and clean, four poster bed was lovely

night porter was rude and abrasive, there was no ice available due to the ice machine breaking down. when we asked for some ice, due to our room being very hot and the window sash's all being broken so the windows would not stay open, he said he only had 5 bits left and we could not have them, they were only for people drinking in the bar! he did not apologise and was quite rude. We complained about this to the receptionist on check out but she just said she would tell maintenance about the windows and apologised. She refused to give us any discount as she said our room rate had already been discounted at booking. We did not think this was really the point as it was the hotel's fault the window sashs were broken on all three windows and obviously had been for some time.

"We very much enjoyed our stay."

Staff very helpfull and professional. The rooms are very clean and with very confortable beds.

"Fine - wouldn't go there with significant other but fine for an overnight stay - cheap, cheerful. Would not stay here for a holiday but to visit friends or for a more funcional reason, yes."

Excellent value - twin room £50. Very clean, staff very pleasant.

But hotel feels rather antiquated. Feels like a bit of a time warp but then so does Eastbourne's seafront.

"Peaceful and just perfect for what I needed."

This hotel is just fabulous,I would stay here again and have recommended it to my friends and family.

None .This hotel is clean and the staff were all polite and very helpful.

"Good"

Room excellent but noisy with road and sea.

Noise, double glazing would have helped. Bar noisy and overcrowded.

"A pleasant stay "

Well positioned hotel with good sea views Excellent breakfast

Small room neededing some updating Parking in area can be difficult