Guest Reviews of Novotel Nottingham East Midlands

"excellent"

THE HOTEL DECOR AND PRESENTATION WAS EXCELLENT.sTAFF AND SERVICE EXCELLENT cAINT FAULT IT

"Adequate - not impressed with snack food between 1 and 6 and coldness."

Average hotel standard, but breakfast good with cheerful staff.

Very disappointed with the coldness of the room in particular - especially since it was cold weather.

"pleasent staff very friendly."

the breakfast was good well prepared, however no labels to indicate what was being served. in particular veggie sausages and pork sausages.

for price the room poor, food at breakfast not labelled.

"next time i visit friends and relatives in Nottingham I know where I will be staying. "

very clean hotel. fixtures and fittings were in good order and not at all drab. staff were very helpful and pleasant at all times. We were made to feel welcome throughout our visit.

"See above"

food excellent staff friendly

The mattress on the bed was quite the worst I've ever come across in any situation that I have found myself in whether at home or abroad, in private accommodation or that which I have paid for. It is for this reason alone that I would not choose to stay at a Novotel hotel again. The main thing a hotel should be able to do is to provide a reasonable bed and mattress. The mattress on this occasion being about three inches thick and not providing any cushioning and support between my back and the bed base. The only saving grace of the nights stay being the provision of sofa bed which I availed myself of.

"Good value for money for the price we paid."

Cheap hotel when booked over the internet... would not like to have stayed here paying full price

hotel requires updating, carpets very tatty, hotel rooms smelt stale.

"comfortable room quite good for what we wanted."

food and drinks overpriced.

"Provided us with a comfortable bed for the night"

Very comfortable bed

Didn't have breakfast as thought it to be very expensive.

"Had to cancel and was unable to get refund or change booking - WILL NEVER stay with Novotel or recommened them at all."

The online non-refundable payment is a JOKE

"Apart from the above it was ok."

Staff very pleasant and helpfull.

Prices were a bit high and food ordered was not very good e.g. lukewarm capucino at

"Did its job - at a price"

Quiet and comfortable. Situation very convenient

Breakfast hideously bad value for money compared to Premier Inns, which are better all round

"Fine"

Helpful friendly staff

Hotel is begining to show its age. It needs a re-fit

"Very good, but bedroom's need refreshing - Srippled wall/ceiling finish was great in the 70's/80's"

"Perhaps we'll stay at Premier next time - they promise a good nights sleep!"

None - honestly!

No loo paper - had to go and ask Heavy tog rating on duvet - far too heavy for summer - couldn't breathe and no sheets on the main bed! No air conditioning Didn't realise that the put you up were two slatted beds with very thin mattresses - very poor

"Good would stay again"

Location,checkin, friendly staff,comfortable bed

Room was on ground floor next to lift very noisy in the morning whilst still trying to sleep

"great room, too many Apprentice wanabes talking loudly at each other in Bar and Restaurant"

Good well large room, bright and clean

hotel public areas and car park very busy

"Staff very helpful and friendly. Directions and maps given for bus travel into the town centre. Breakfast I thought expensive at £12.50"

Room very reasonable size. Bed comfortable

Hotel showing signs of wear and tear. Needs refurbrishment

"A pleasant hotel with lots of facilities,showing some signs of wear and tear.Overall very good value for money."

Cost,facilities & location.

Areas of hotel in need of redecoration,finish to walls very unattractive & very rough when you brush up against it!

"Hotel does exactly what it says on the tin!"

Staff extremely helpful.

very comfy bed

Quiet

Hard bed and very expensive breakfast

"When we arrived at the hotel, there was a big christmas party underway, but the staff placed us in a room away from this so we weren't disturbed especially as we had a young child with us. Finally somewhere with staff that have intelligence and initiative!"

It covered our basic needs was very clean and comfortable and the staff were very accomodating for our personal needs

There was nothing to dislike

"Excellent value for money."

Spacious, simple, light and clean.

"Easy access from the motorway and then quick and easy journey into the centre of the city. Easy, safe parking. Friendly staff. I can take my dog."

"Stayed for two nights Sat & Sun to visit my sister for her 50th birthday so we literally slept at the hotel which was perfectly adequate for our needs."

Good basic accommodation at a reasonable price

Nothing

"I always find that your accomodation is fine which is why i come back"

Spacious room

overpriced coffee at the bar

"This hotel is conveniently located near J25 of the M1 & is only a few minutes from East Midlands Airport & Donington Park. It has a good sized car park. Not the most stiking architecture but the rooms are spacious, clean & comfortable. There are not many channels, on the T.V., but Sky One & BBC News 24 are included, which provide sufficient information & entertainment."

The room was very spacious & the hotel was conveniently located near the M1. Sky One is included on the T.V.

There wasn't enough complimentary tea & coffee sachets.

"Very good, definately would stay again"

Very light and airy rooms

Bathroom needed re vamping and modernising

Spacious. light and very clean

no toilet in bathroom - separate toilet put-u-up bed was very difficult to movre, should have been on castors

"My time was only a limited time in the hotel but it was a pleasant stay and I would recommend the hotel to friends and would stay there again at some future time."

clean adequate and pleasant room

I thought the price of the breakfast was rather expensive at

Clean and simple. No fuss. No frills.

TV did not work via interactive products such as Internet, Movies. I called down to reception on the night but the charge still appeared on my bill in the monring. I was in a hurry and was held up by the manager checking if it was ok to remove the charge. The charge was removed but added 20 mins to my check out.

uncomfortable bed

"NICE RELAXED HOTEL STAFF ARE VERY NICE AND HELPFULL. WOULD STAY AGAIN,"

oUT OF TOWN BUT EASY ACCESS TO TOWNS

NOTHING APART FROM THE BAR PRICES FOR GUESTS COULD BE A BIT LESS

the room is very clean and spacious

"The staff were friendly and efficient and we would recommend this hotel to all our friends."

The room was spacious and comfortable. It was clean and had everything we needed. It was a non-smoking room and did not smell of smoke at any time.

It was clean and tidy, had tea and coffee facilities, comfortable bed, plenty of hot water and toilet separate from bathroom, which I thought was a good idea.

Bed was very close to the wall - not much room for the person on that side to get out! Basin was a little 'tired' looking.

"Fantastic though the food is well over priced."

Clean and Tidy