Guest Reviews of The Beauchief


27-31 Pinfold Gate, Loughborough, Leicestershire, LE11 1BE
 
Guest Comments

These comments are from previous guests who stayed at the The Beauchief and subsequently completed a customer satsifaction questionnaire. Any opinions expressed are those of the guests and not of the owner of this website or booking network.

70%
OVERALL
70% Check-in process
60% Your room
60% Working order of facilities / equipment
70% Order and cleanliness of the hotel
60% Performance of staff
60% Overall experience
70% Overall value for money
  • 60% Individual on Business

    stayed on January 22, 2010

    "OK"

    central location; car park and shower OK

    room layout a bit untidy; terrible pillows!

  • 40% Individual on Business

    stayed on November 20, 2009

    "Will not be staying there again"

    Staff were competent

    The room was a box like struture with the bathroom the size of a closet. No remote control for the TV

  • 70% Gay Couple

    stayed on September 26, 2009

    "Satisfactory"

    Breakfast, very reasonable price

    Shower stuck, no restaurant service that evening

  • 40% Older Couple

    from Norfolk UK, stayed on July 30, 2009

    "Hotel was in a good position for our trip to Donington circuit. Good restaurants in Loughborough."

    Staff friendly. Good position in Loughborough.

    Horrendous noise from private party in the bar on the Saturday evening. We were at the far end of the hotel, but had to put cotton wool in our ears to try and sleep. Noise went on until early hours. Someone wedged the fire door open with a rubber wedge in the corridor upstairs. The TV remote was broken.

  • 50% Young couple

    stayed on June 18, 2009

    "we just needed somewhere to sleep drop bags off, go out all day to download festival, return last thing at night, then sleep this did achieve our requirments so we cannot complain too much but i would reccommend only for 1 night stays."

    close to town centre, free car park 2 mins walk to town.

    very small room, hot and stuffy room, ground level so we couldnt leave window open.

  • 50% Individual Visitor

    stayed on March 23, 2009

    "Poor value and gloomy atmosphere in room. "

    Bathroom

    Gloomy dull small room, no bedside lights, no bedside table, dim central light, TV remote did not work, no evening meals,

  • 90% Older Couple

    from Nottingham UK, stayed on May 26, 2009

    "very good"

    everything good , advise installing hair dryers in rooms

  • 70% Individual Visitor

    from Prudhoe UK, stayed on September 9, 2008

    "Adequate for an overnight stay / clean and comfortable probably 2 star rating "

    Nice people / good solid clean rooms with no frills very freindly and relaxed with a good social life in teh bar

    bar area is good but toilets in bar could do with renovation

  • 80% Group of adult friends

    stayed on July 28, 2008

    "Overall stay was good."

    In town centre, easy to get to. Not too expensive. Provided all facilities needed-bed,breakfast,close to local amenities,parking etc;

    No one at desk to check in at 12 o'clock-had to wait for between 5-10 minutes. Had a further 15 minute wait to get into room-still being cleaned.

  • 60% Older Couple

    stayed on June 26, 2008

    Location. The breakfast was good. Staff friendly.

    Staircase narrow and steep. Room quite basic.

  • 20% Individual on Business

    from Kilmarnock UK, stayed on July 22, 2008

    "An awful experience, never to be repeated. Would certainly have moved on if it hadn't been so late and I had not been so tired. Whole hotel felt grubby and dirty and I couldn't wait to leave as early as possible in the morning. Final insult was I had of course TO PAY for this!!!!! "

    adequate parking

    Smelly dog and dog food at reception had to step over it to check in, pregnant receptionist was inappropriately dressed with bare midriff and bare stomach, curtly told my room no. no assistance or information re. hotel was given. Bedroom grubby with filthy carpet,broken window, no curtains, blind too short, no bedside lamp, very noisy location. Food absolutely appalling and staff totally disinterested.

  • 70% Older Couple

    stayed on July 22, 2008

    "Served its purpose for the weekend."

    Staff was helpful and very hospitable.

    Area of hotel, not best area of town.

  • 60% Individual on Business

    stayed on July 4, 2008

    "Hotel was reasonable"

    Room was very clean and modern

    Kitchen looked very dirty and untidy. Did not like the idea of a dog lying around in the hotel and dog food water looked like it had not been changed for days. When we arrived at the hotel around 7.00pm I was told that the hotel had stopped serving food, as it was late in the evening for cooking

  • 80% Work Associates

    stayed on June 27, 2008

    shower upgrade needed

  • 80% Individual on Business

    stayed on March 10, 2008

    "Booked hotel on basis of other reviews which were favourable. The positions of electrical points in the room were at odds with the layout, but other than that no complaints at all. A lot of refurbishment has been carried out by the owners to a good standard, and for two nights stay it was good value in a town which suffers from a lack of decent hotel accommodation."

    conveniently placed for work and reasonably priced.

    No wireless internet connection.

  • 30% Individual on Business

    from Newcastle upontyne UK, stayed on February 2, 2008

    central location

    probably the dustiest room i've stayed in :

  • 90% Older Couple

    from Harlow UK, stayed on November 2, 2007

    "Hotel was well situated and had good secure parking facilities. Staff were very helpful and advised us on local eating places etc. Every one was very friendly. Breakfast was excellent - We are both vegetarian and there was still plenty of choice."

    large room, modern decor, Everything we needed was there. Generally relaxed feel

    Too hot and a bit noisy - could hear people above moving about

  • 90% Older Couple

    stayed on October 26, 2007

    Helpful Friendly staff, good food, close to town centre

  • 100% Older Couple

    from Falmouth UK, stayed on November 14, 2007

    "Excellent. Friendly staff, clean rooms, good breakfast"

    Well presented nicely decorated room with TV, Tea making etc

  • 70% Group of adult friends

    stayed on November 7, 2007

    "Tidy establishment - of the older variety. Breakfast very good."

    Friendly - home from home atmosphere.

  • 30% Individual on Business

    stayed on October 17, 2007

    Shabby hotel, in need of repair. Also not very clean.

  • 100% Family with older children

    from Rochester kent UK, stayed on October 9, 2007

    "As above excellent accomadation - friendly staff - please change the pillows, Thanks"

    overall the Beauchief Hotel was very good value for money the rooms were clean and comfortable, we would certainely recommend the Beauchief to friends & family. The breakfast staff were very friendly and made us feel at home, nothing was too much trouble. A big thankyou to them.

    Just one thing - the pillows were far too hard - I don't like the pillows to be too soft but a medium support pillow would be much better.

  • 50% Individual on Business

    stayed on October 4, 2007

    Room was too hot and too noisy

  • 80% Family with older children

    stayed on October 3, 2007

    Close to the centre.

  • 80% Family with older children

    stayed on July 29, 2007

    "pleased with overall stay of one night. outside of hotel gave poor impression but once inside was pleasantly surprised. very friendly & helpful staff. hotel comfortable. food good."

    overall cleanliness very good. room layout good. staff friendly and helpful.

    room was at front of hotel and was very noisy due to traffic overnight.

  • 90% Older Couple

    stayed on July 24, 2007

    The furnitures in the room and the cleaness of the stuff in the room.

    the entrance is via a coffee shop or bar of the hotel.

  • 50% Family with older children

    stayed on July 22, 2007

    "The room was close to the road and extremely noisy. People fighting outside smashing bottles in the early hours of the morning"

    Close to the university

    The room was close to the road and extremely noisy. People fighting outside smashing bottles in the early hours of the morning

  • 60% Work Associates

    from Andover UK, stayed on July 17, 2007

    "Too noisy from traffic on the main road."

    The breakfast was very good, beds comfortable.

    Noise from the main road, no bedside light

  • 60% Young couple

    from Salisbury UK, stayed on June 28, 2007

    "hotel in need of updating,furniture and fittings well worn and tired.Especially in the bar area."

    shower leaked and water slow to drain away and nearly overflowed.bed was double and not queen size as stated when i booked.room was too close to the patio area therefore lots of noise from drinkers.

  • 70% Group of adult friends

    from Newcastle United Kingdom;UK, stayed on June 27, 2007

    Friendly staff and good value for money, good breakfast!

    Hotel could do with tidying up a bit

  • 90% Young couple

    stayed on June 20, 2007

    "Very nice people, very helpful and made you feel welcome. Would stay again if in the area."

  • 100% Family with older children

    from Evijarvi FI stayed on June 14, 2007

    Excellent location. Little, cousy,friendly and warm hotel. I recommend to everyone!!!

  • 50% Individual Visitor

    stayed on June 13, 2007

    "If I had seen a picture of the room I would be staying in I would have chosen a different hotel."

    My room was tiny, smallest room I've ever stayed in. Just enough room for a single bed and drawers.

  • 100% Young couple

    from Dumfries UK, stayed on June 6, 2007

    "The Hotel was ideally situated for the town centre. The room was very clean and spacious. The hotel was full of character which was a bonus. We enjoyed our short stay and would definately use this hotel again."

    Cleanliness, friendly staff, own carpark

  • 40% Young couple

    stayed on May 30, 2007

    "Needed a bed for the night, thats all it was."

    Location.

    A dog running around the hotel and jumping on furniture. The dog food and water bowls on the floor next to reception. The whole hotel smelt of smoke. The furniture in the room was broken. The TV had extremely poor reception and meant it was un watchable. The tap didnt turn off properly.

  • 50% Individual Visitor

    stayed on May 23, 2007

    CLEAN AND TIDY

    The sky tv as advertised, was 1 music channel that didnt always work. The heated towel rail did not heat at all.

  • 30% Work Associates

    stayed on April 29, 2007

    The attitude and incompetance of the staff

  • 80% Individual on Business

    from London United Kingdom;UK, stayed on April 18, 2007

    The room was very clean and newly decorated and the staff were very welcoming and helpful.

    The room was a bit small - but was adequate for a single. It could have done with a bedside lamp - there was only one main light in the room with the switch by the door.

 
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Attractions Nearby

Hotels near Donington Park Exhibition & Conference Centre 5.6m
Hotels near Donington Park Race Track 5.6m
Hotels near East Midlands International Airport 6.7m
Hotels near Long Eaton Sport Stadium 9.3m
The Beauchief - T:01509 268096
Charnwood Golf Centre Ltd - 0.4m T: 01509 610 022
Longcliffe Golf Club - 2.6m T: 01509 231450
Charnwood Forest Golf Club - 2.9m T: 01509 890259
Manor Farm Animal Centre - 4.1m T: 01509 854205