These comments are from previous guests who stayed at Stay Inn Manchester and subsequently completed a customer satsifaction questionnaire. Any opinions expressed are those of the guests and not of the owner of this website or booking network.
| 80% | Check-in process |
| 70% | Your room |
| 70% | Working order of facilities / equipment |
| 80% | Order and cleanliness of the hotel |
| 60% | Performance of staff |
| 70% | Overall experience |
| 70% | Overall value for money |
from Colne UK, stayed on January 9, 2010
from Marscscala MT stayed on December 15, 2009
"Very good and good value for money"
The service was good and prompt and place was very clean. People at reception were very helpful and efficient. Although the room was small it had all the necessary things and the free wifi is a bonus.
None but maybe some refurbishment would make the place look even better
from Prestatyn UK, stayed on November 25, 2009
All areas were good
stayed on November 2, 2009
"Enjoyed it, friendly staff."
Excellent service and room condition.
Food price higher than expected
stayed on October 7, 2009
"Comfortable and convenient stay"
Free wifi really useful. Good to have a tv in reception/cafe area. Staff helpful and taxi service good.
No telephone in room so had to go down two floors to make requests to reception
from Swindon UK, stayed on September 14, 2009
good location
uncomfortable bed
from Nottingham UK, stayed on September 12, 2009
friendly staff and clean toilets
the rooms need a decor revamp
stayed on September 2, 2009
We arrived about 3 hours before the 2.30 check in time and as the rooms were ready we were allowed 2 check in, which was really helpfull - Thank you once again
from Foulridge UK, stayed on July 1, 2009
"We enjoyed our short over night stay and when staying in Manchester again will probably book into this hotel."
The room was lovely and spacious enough for three adults - the shower was great
Our room was directly on to a busy main road so could of probably benefit from a triple glaze window !! But we managed to sleep through the traffic so it didn't affect us too much.
from Liverpool UK, stayed on June 22, 2009
"Good- what we expected for the price Very conveniently situated for the centre of Manchester"
Clean and tidy room Plenty of hanging space for clothes Shower powerful and hot Bathroom spotless Staff friendly and helpful
The bed was extremely uncomfortable! Some difficulty understanding the receptionist who checked us in.
stayed on June 18, 2009
"Enjoyable"
The overall sevice is good
Paying for break and the quantity of other meals is small
from Weston-super-mare UK, stayed on May 17, 2009
"Ideally situated for my purposes, i.e. visiting MEN Arena. Although the room was mainly clean, there were cobwebs on the ceiling, which spoilt the overall impression of cleanliness of the room. The bed sheets had holes, which is not particularly impressive. It's a personal preference I'm sure, but I didn't like the bed cover; it tended to slip off during the night, which caused me to wake up cold. My wife found the same problem with the bed cover."
Location. Parking.
Holes in bed linen. Cobwebs on room ceiling. Tiny bathroom.
stayed on May 12, 2009
"The hotel was close to the facilities in Manchester that we were using, but the room was a little disappointing compared to rooms we have had in other hotels for a cheaper price."
The staff were very friendly and efficient. The car park was handy too.
The rooms were very small, they were clean but rather worn and tired. The outside of the hotel looked quite presentable, as did reception, but we were a bit disappointed with the rooms.
from Grimsby UK, stayed on April 7, 2009
the food was overvalued and of poor quality!!
from Swindon UK, stayed on April 1, 2009
"With the exception of what has been stated above, I enjoyed my stay. "
The staff was very well helpful and the room very clean and tidy!
Not much of a selection for breakfast, no refrigerator in the room, and not dvd player connection on television.
stayed on March 30, 2009
"Adequate without being exciting"
Cheerful staff, Good breakfast.
Waste pipe from wash hand basin blocked and did not drain properly. Booking online did not permit me to book as a single visitor. to the surprise of the otherwise very friendly staff who thought that they were expecting two visitors. Disappointing supper meal. Menu items or part menu items not available and too much use made I think of microwave.
from Spennymoor UK, stayed on March 24, 2009
"Overall very good only stayed one night so served us well"
Room was basic but clean tidy everything needed was there not flash just essentials excellent bathroom fascilities though very pleased with them although quite small
Small bathroom not much room at all
stayed on March 11, 2009
"functional and adequate for our needs for one night"
free parking, helpful check-in staff
bed uncomfortable
from Lancashire UK, stayed on March 11, 2009
"Would recomend this Hotel especialy if visiting the MEN and print works.Right on the door step and the bar is open until 1am. "
from Wigan UK, stayed on February 18, 2009
"I wasn't happy overall. I would stay again but only because of the location."
Location was good and the lady who checked me inn was nice and polite.
Wi-Fi wasnt working, i asked a member of staff and was inpolite and said arogantly ' What you want to go on the internet for at this time anyway' My bed sheets had yellow stains all over them which I was very upset about.
stayed on February 2, 2009
"enjoyable stay"
friendly helpful staff , comfortable clean room , good food ,local taxis arranged by staff.
from Leominster UK, stayed on January 27, 2009
We really enjoyed the stay. no problems, very pleasantly surprised by the experience. Thank you.
from Morecambe UK, stayed on January 12, 2009
"Despite the above minor issues i was fully satisfied with my stay."
In room T.V had poor signal on some of the channels. When payment was taken from my debit card, the reception took my card out of my view as his dek is much lower than the counter. I do not think anything suspicious occured at all, but would recommend that thi process is conducted on the main counter in front of the customer. I personnally feel uneasy about my card leaving my sight.
stayed on December 15, 2008
"Good location, parking and staff. "
Staff were really helpful and nothing was too much trouble.
Disturbed in the night by drunk and noisy guests in the corridor but staff dealt with the problem.
stayed on January 4, 2009
Friendly, helpful staff. Clean, comfortable room. Good location for the city centre and trains.
New staff gave us our room key without asking for ID, on our return in the evening.
from Barrow-in-furness UK, stayed on November 19, 2008
"Apart from the minor points mentioned above, which did not really inconvenience us. My wife and I thoroughly enjoyed our time at the hotel and would like to take this opportunity to thank the staff and owners for a very pleasant stay."
Friendly and polite staff, room was very clean and secure with ample facilities. Wireless network within hotel was also a very welcome extra.
No bad points to speak of, only unsatisfactory point if any, was only one pillow for myself and my wife on the bed, with only one other spare. Also we were unable to locate any sky television channels.
stayed on December 15, 2008
"I would stay at the hotel again if I am attending a concert at the MEN."
It was in easy distance for the Manchester Evening Arena.
stayed on November 30, 2008
"Served the purpose it was required for, very clean and helpful staff"
Easy access for concert and town centre to shop - all with in walking distance 10 minuites
Although extreamly clean and functional the bathroom was very small
from Glasgow UK, stayed on October 27, 2008
enjoyed the hotel great breakfast,,handy for the town and other places ,,staff was great
stayed on November 3, 2008
Cleanliness and position of hotel near main road and concert venue we were visiting
Room was cold due to ill fitting window - very drafty also heater when on had very little thermostatic control so room got too hot.
stayed on October 6, 2008
"Good Value for money."
Good location with good value parking
stayed on September 29, 2008
"clean hotel nothing special good breakfast"
from Pontefract west yorkshire UK, stayed on August 25, 2008
"very close to city centre so no taxis to pay for and free parking a bonus. staff friendly."
over head bunkbed wasent very secure
from Dublin IE stayed on August 19, 2008
Good loctaion10min to City Centre, good value
No phone in the room, TV to high up, No iron and ironing boards,
stayed on July 26, 2008
"Very good value for money. Friendly and helpful staff"
stayed on July 12, 2008
"Overall hotel was fine and in a good location for the MEN Arena would stay again as it was easy to find and clean."
Hotel was ideal location for MEN Arena and was clean
Room was a little on the small side especially the bathroom but it would stay again
stayed on May 31, 2008
"Overall disappointing"
Staff were friendly and helpful on arrival. Good security when returning late at night. Good service
Room was quite poor sink was dirty and tere were large screws sticking out of the wall
stayed on May 27, 2008
close to city centre
bathroom is too small
stayed on May 13, 2008
close to men arena
noisy, dirty, food portions apalling for the money, kids running around everywhere, dirty bathroom and walls
stayed on May 12, 2008
"I do not feel that some of the previous reviews are fair about this hotel. Yes the hotel rooms are small and the shower and toilet area is very small however the room was clean and for £60 per night what do people expect. It was very accessible to the town and the MEN Arena with free parking on site. It was suitable for a short stay and would use again."
The proximity to the town centre and the MEN Arena.
I felt the room was a bit small
stayed on May 12, 2008
"Was adequate stay to meet our needs. Would not like to stay more than one night due to shower facilities. Would recommend as a one night stay"
Cheap and cheerful. Near to where we wanted to go
The bathrooms in particular the showers. Feel they need to be updated
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Stay Inn Manchester - T:0161 907 2277
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"it was ok.One good point there wasnt any roudy pubs near which is perfect for familys"
the hotel and staff was very helpful and friendly.the dinning room was very clean
the room was to small and cold alnight even though the heater in the room was on.the carpet was very dirty my daughter had white socks on and they was very dirty and now the stain wont come out