These comments are from previous guests who stayed at the The Welbeck Hotel and subsequently completed a customer satsifaction questionnaire. Any opinions expressed are those of the guests and not of the owner of this website or booking network.
| 90% | Check-in process |
| 80% | Your room |
| 80% | Working order of facilities / equipment |
| 90% | Order and cleanliness of the hotel |
| 90% | Performance of staff |
| 90% | Overall experience |
| 90% | Overall value for money |
from Rugby UK, stayed on February 27, 2010
stayed on December 6, 2009
"very high standard furnishing, definately value for money"
main window couldn't close properly, the room wasn't warm enough although the air condition was on all night
stayed on December 2, 2009
"Good"
Location was perfect for the venue we were attending.
stayed on November 18, 2009
"Enjoyed it as i went to visit my daughter on my own this time as my girlfriend couldn't make it. Probably wouldn't stay for breakfast next time though although it was nice."
Staff were excellent and the room was perfect. Close to the City centre and right by the Rock City concert venue.
Breakfast was a little over priced at £10.50 and the parking too came to £11 which bumped the price up a bit.
stayed on November 8, 2009
"Pleasantly surprised."
A simple pleasant hotel, well located for Nottingham City centre, friendly helpful staff, car park nearby, would stay there again on next visit to Nottingham
only one of the two lifts working
from Tyne and wear UK, stayed on October 21, 2009
"The hotels good points outway the bad, the food choice for a fitness weekend was good porridge with water, steak with no sauce etc adjacent to parking with a suitable drop off point, and I have used this facility several times and would do so again."
The desk staff were warm and friendly, the dining staff very prompt and attentive, the location was very suitable for our requirements and the hotel felt very "safe and secure"
Towels were not changed but put back on rack wet, three days in a hotel without toel change or facility to dry same is not acceptable. Large dust deposits around air-con and extractor in bathroom, pillows very flat and no extras provided and duvet did not reach bottom of pillows which meant sleeping felt a little cold.
stayed on October 13, 2009
"Great location - didnt spend much time at all in the room which was a good thing."
Great location
Got put in a smoking room even though we are non smokers and wasnt given the choice. We were right next door to the lift meaning we could constantly hear the motor running.
from Dewsbury UK, stayed on October 7, 2009
"Excellent stay it agve us everything that we wanted and needed to make are stay enjoyable,would recomend it to anyone and already have done"
Overall it was an excellent stay
stayed on September 29, 2009
"We have stayed same weekend for last 3 years for Partners School reunion there and this was first time things were wrong but may be due to More groups in Hotel"
Friendly and helpful Reception and other Staff
Sink plug leaver Missing therefor difficult to keep water in bowl! Sunday Breakfast had to clear own table twice and get own coffe Bill contained an extra Breakfast for Sunday morning which was rectified when pointed out
from Birmingham UK, stayed on September 15, 2009
"The Wellbeck is very convenient and comfortable. Excellent value for money."
The hotel is extremely conveniently situated for a visit to Rock City and very close to Nottingham City centre. The ice machines are a very nice bonus. The beds are very large and really comfortable.
The booklets in the room were aparently wrong about the times rooms service was available during a Sunday day time and it took serveral phone calls before it was established that we'd have to wait two hours for it.
stayed on August 18, 2009
"easy"
good location
from Birmingham UK, stayed on July 14, 2009
"Excellent hotel within walking distance of everything you could need."
Excellent location. Great facilities. Lovely big beds.
Ice machine on our floor wasn't working, but the one on the next floor was. This is the only bad point I can com up with.
from Etrigny FR stayed on July 8, 2009
"A good experience"
Efficient, well-run business hotel. Front desk responded well to a request to change booking dates. Staff generally were helpful and the location is excellent. Parking next door at discounted overnight rates is a definite plus.
from Gainsborough UK, stayed on June 9, 2009
"Nice hotel, nearby parking in secure car Park worked well."
Clean tidy hotel, very convenient for the city centre, especially the Royal Theatre.
There were several "Stag Parties" staying in the hotel and air was blue with foul language at breakfast! this may have only been our luck to choose a bad night to stay, but I was surprised that the staff didn't ask them to moderate their language.
from Moggerhanger UK, stayed on May 31, 2009
Very impressive looking with efficient staff.
from Leighton buzzard UK, stayed on May 26, 2009
"When i arrived on Fri evening with my 14 yo son, to attend the National Schools Rowing Regatta,my stomach jumped when I saw all the various male groups around the hotel. It was obvious why they were in town! However, perhaps you have a seperate floor for your male only groups because we had two good nights sleep and I am grateful for that. Thankyou."
Very good and clean hotel for a 3*
stayed on May 12, 2009
"Would recommend as is situated in great area.Beautiful hotel in general,rooms stunning. An altogether pleasent stay. Thank you"
Pleasent staff beautiful entrance stunning room
on arriving, was asked for bank card used when making reservation in order to prove identity.Experienced slight embarrassment when card was declined as id taken all money from account for use on night out. I was not made aware that the hotel would be charging £25 insurance for my stay until staff informed me when my card was declined, so had to pay in cash which then left me short for my stay. Had i been made aware, I could have been spared the embarrassment of explaining my finacial situation.
stayed on March 19, 2009
Clean, nice room, friendly staff
from Durham UK, stayed on April 11, 2009
"My stay was comfortable and the room 'did the job'."
Huge bed. Clean bedding. Clean bathroom.
A little shabby round the edges but only to be expected I suppose.
stayed on March 31, 2009
"Very good, nice restaurant and enjoyable meal"
Location for visit
stayed on March 28, 2009
Great location for nottingham rock city, friendly staff
Would have liked some mini toiletries in room
from London UK, stayed on March 27, 2009
"Good. Will use again"
What I'd expect a hotel to be for business purposes. Clean, efficient, friendly, helpful.
from Leicester UK, stayed on March 4, 2009
really good hotel loved the size of the bed
we was not happy the restaurant was not open or when we got back from the theatre we could not get a drink at the bar even though it was only 10.40
from Market harborough UK, stayed on February 24, 2009
"Terrific sized beds"
Reservation not recieved by the hotel but accomodation found anyway. MIx-up of names being the root cause.
from Derby UK, stayed on February 17, 2009
"very good,im disabled and every effort was made for me.. thank you.."
nice staff.. very warm people work there..
your web site needs an overhall, better pictures..why three pages of info when you print off your reservation ? needs to save paper for the enviroment..
from Stretton UK, stayed on February 10, 2009
"good"
rooms were nice and clean
bit disappointed the rooms were not a little newer/smarter
stayed on December 21, 2008
"Really comfortable bed."
Helpful staff, polite & welcoming
None , but couldn't get television to stay on. didn't report this as it wasn't a problem - I had no time to watch it!
from Nottingham UK, stayed on December 16, 2008
"it was only a short stay but we enjoyed it"
clean and comfortable, nice view from 5th floor bar, good location
stayed on December 16, 2008
"Will use this hotel again when visiting Nottingham"
Great room, good shower, very comfortable bed, quiet, close to city center, smoking room available, late check out 4pm sunday much appreciated after a night out in Nottingham, friendly staff
Parking overnight in the parking garage opposite the hotel remains expensive, despite a discount from the hotel.
from Nottingham UK, stayed on October 14, 2008
"Really liked the hotel and the room, did't use the restaurant so can't comment. It was the level of noise we found unacceptable, especially as we had come for a rest and to chill out. "
Convenient location, big bed, good facilities in room, generous with the tea/coffee making tray. Everything we required in the room.
Hotel noisy at night mainy from other inconsiderate male guests. Hotel room overlooked student halls! All had their windows open playing loud music. Also had to endure the pounding music from the night club on Talbot Street, until the early hours. Didn't get to sleep until 4.00am!!!! A complete waste of time.
stayed on November 27, 2008
"Terrible"
We booked online & requested valet parking & B&B. On arrival the reception staff did'nt know what valet parking was and we had to use the disabled space as our car was too high for the adjacent multi-story carpark. Also no breakfast had been booked even though we had specifically asked for a vegetarian one. Breakfast was added but not charged, however it was too late for the chef to buy in veggie sausages!!! On entering the room there was a random towel on the floor and a stick of deoderant. The toilet leaked, toilet roll was missing and there was no soap. Would never stay in this hotel again even if it were free! Also the reception staff, although friendly, their use of bad language in front of guests was unacceptable. Also waited 25 mins for a taxi that had been pre-booked.
from Leeds UK, stayed on November 25, 2008
"excellent, will definstely stay here again."
Great staff very friendly and helpful and great location.
stayed on November 9, 2008
"WENT TO A GIG AT ROCK CITY AND THIS HOTEL WAS ON THE DOOR STEP. A big bonus was the band stayed at this hotel also, so we had a drink wiyh them. *****"
EXCELLENT.
from Caerpihlly UK, stayed on September 30, 2008
"Very good hotel, friendly staff, good rooms of excellent quality - huge bed!"
Good location for Nottingham centre, hotel good quality, restaurant nice, room clean, modern and comfortable.
Parking a bit pricey up to
stayed on September 2, 2008
Hotel good position,clean and tidy
As this was our anniversary my husband requested champagne and flowers in the room. They couldn't arrange flowers said he would need to do this himself with interflora - said they would supply champagne but never did - so dissapointing as far as customer relations were concerned.
stayed on August 29, 2008
Very pleasant, helpful staff
stayed on August 17, 2008
"The room was comfortable and adequate. The reception welcome and help was outstanding. The breakfast service, value and quality lets the hotel down. If we stay again we will avoid taking breakfast."
The young man on reception was exceptionally helpful and certainly went the extra mile to help us. Comfortable bed and clean room.
The breakfast was poor and not good value for money. The cooked food was stale and dry and the table service was inattentive. We expected better and were very disappointed.
from Market harborough UK, stayed on July 23, 2008
Good sized and comfortable bed. Previous stays have also been good with very good evening meals for selection and quality.
Nottingham Hotel Reviews & Booking 0.2m
Derby Hotel Reviews & Booking 13.5m
Newark-on-Trent Hotel Reviews & Booking 16.5m
Hotels near Nottingham Trent University 0.1m
Hotels near Nottingham Forest FC - City Ground 1.5m
Hotels near University of Nottingham 1.7m
Hotels near Nottingham Racecourse 1.8m
The Welbeck Hotel - T:0115 841 1000
Nottingham Racecourse - 1.8m T: 0115 958 0620
Wollaton Parks Golf Club - 1.9m T: 0115 978 7574
Mapperley Golf Club - 3.0m T: 0115 955 6672
Beeston Fields Golf Club - 3.5m T: 0115 925 7062
"Very good value for money - would use again."
Great location couldn't get closer to Rock city without being on stage ! Superior has great size bed I'm over 6 foot ! Room of good standard. Staff very helpful and approachable.
Car parking expensive city centre costs Dining room and bar very 'twee' 70's style ! We stayed on 3rd floor and could hear furniture being moved on 5th floor restaurant in morning !