These comments are from previous guests who stayed at Castlefield Hotel and subsequently completed a customer satsifaction questionnaire. Any opinions expressed are those of the guests and not of the owner of this website or booking network.
| 90% | Check-in process |
| 80% | Your room |
| 80% | Working order of facilities / equipment |
| 90% | Order and cleanliness of the hotel |
| 80% | Performance of staff |
| 80% | Overall experience |
| 80% | Overall value for money |
stayed on March 6, 2010
from Bolton UK, stayed on February 16, 2010
"The hotel was above normal standard yet competative with larger chains regarding cost. the beds and room linen were comfortable and clean. overall an above average hotel stay."
good facilities, clean lobby, well priced bar, cleanliness around the building, when needed friendly staff down to the car park attendant. everything i needed to know was offered to me on arrival, i did not need to ask.
stayed on February 11, 2010
"good."
good location,as above & good value. reception recently been decorated, looks better.
toilet light out & extractor fan not working.reported fault to reception who said would try & get it fixed that day, but it wasn't. could only use shaving light.
stayed on January 26, 2010
"It was ideally located for our night out in Dukes 92, And would stay there again if I was going to another party there, otherwise there are better hotels around"
Good leisure facilities
Noise from other guest rooms bit excessive
from Oswestry UK, stayed on December 3, 2009
"Would stay again and also recommend to friends"
Friendly staff, very clean and resonable price
the orange juice is horrible and with a hangover you need a good fruit juice in the morning
from Marlow UK, stayed on November 23, 2009
"would stay again "
Leisure facilities and helpfulness of staff
Noise of the traffic in hotel bedrooms
from Workington UK, stayed on October 28, 2009
"Great."
Spacious Room
Bathroom smelled.
from Wirral UK, stayed on October 26, 2009
"Good."
Excellent location and good value for money
Room temperature too hot, and no obvious means to adjust it
from Colwyn bay UK, stayed on October 20, 2009
"general standards not as good as preminn/travelodge considering price"
good bar prices, friendly staff
decor not that great open electric point right next to entrance does not look good ,shower in room 111 not working that well and signs of wear on room /bathroom decor, picture quite poor on television
from Workington UK, stayed on September 29, 2009
"Enjoyed it, pleasant staff, would visit again."
Good location, onsite parking, working lift, clean & tidy, excellent breakfast, free wifi was a nice bonus.
Noisy Gym next to the bar. Nothing else.
from Horsham UK, stayed on September 22, 2009
"In general very enjoyable."
Very friendly, efficient check-in staff and bar staff. Great location for wedding venue Duke's 92 and convenient for city attractions.
Very warm room with little ventilation and awful outlook onto grey flat roof.
from Erskine UK, stayed on September 20, 2009
"Very nice over all. The hotel is located in a quiet area, has its own secure car park and is relatively easy to find. The staff are all really nice and welcoming, from reception, bar and through to breakfast. They make sure you enjoy your stay. The room was spacious, clean and well appointed with a large comfortable bed which I enjoyed after a long car drive. My only minor criticism is there are are parts of the paintwork that could do with freshening up as it has become worn with time; other than that, this hotel is exceptionally good value for money."
Spacious Room; Large Bed; Leisure Centre
I'm being picky, but some areas could be improved by freshening up the paintwork
stayed on September 12, 2009
"We enjoyed our stay. Stress-free and relaxing just what we needed."
Friendly staff, clean room, everything worked, excellent breakfask! On site parking.
Short staffed in the bar. Lifts out of order.
from Cleethorpes UK, stayed on September 3, 2009
"Good position 40 mins walk to Old Trafford if you are going to football game.Very near city centre."
Very clean and friendly hotel.
Slightly over priced.
from Dublin 12 IE stayed on September 1, 2009
"Very Good"
Staff very helpful. Leisure centre excellent. Super location
stayed on August 18, 2009
"Lovely staff, clean pleasant surroundings but let down by morning restaurant. "
I booked in with my 2 daughters for my daughters wedding.Check in was very good and staff friendly.
On both mornings the breakfasts were dissapointing.The bacon was all completely under cooked whilst the only choice of eggs were scrambled and one solid mass.Some of the containers were empty and people were having to wait for beans etc.I had many people from the wedding staying and felt let down by the breakfast on offer.
from Belfast UK, stayed on August 18, 2009
"VERY COMFORTABLE STAY,WOULD RECOMEND."
VERY FRIENDLY AND HELPFUL STAFF.CLEAN ROOMS.VERY REASONABLY PRICED ACCOM AND FOOD.CENTRALLY LOCATED.
IF STAYING LONGER THAN A FEW NIGHTS THE MENU IS LIMITED BUT THERE ARE OTHER FOOD ESTABLISHMENTS IN THE AREA. WHEN WE STAYED THE WEATHER WAS WARM,BEDROOM WAS WARM BUT IF YOU OPENED THE WINDOWS IT WAS NOISY,ON AIR CON.
stayed on July 7, 2009
beautiful house and service.
but I found the room small,although nicely done out,it was awkward to move around the bed,probably better with a single bed. apart from that it was a lovely stay.
from Tewkesbury UK, stayed on July 1, 2009
The hotel was very clean and is in a fantastic location close to all local facilities.
The staff at night seemed unwilling to help or provide a drink. Especially as the hotel was very busy from people from a concert. Although the staff in the day were lovely.
from Doncaster UK, stayed on June 30, 2009
"was excellent location for us as we were visiting the opera house theatre and although the front desk suggested getting a bus to the main shopping area we found it close enough to walk in and out. excellent value for money. When i told my husband what we paid for the night he was expecting a 1* B&B and was as impressed as i was with the quality of everything"
perfect
nothing negative to say
from Grimsby UK, stayed on June 30, 2009
"Very good - would book again"
Location and facilities excellent
Slamming doors of other guests and could hear guests in neighbouring room.
stayed on June 30, 2009
Found it a bit noisey at night - people coming back to their rooms and banging doors
stayed on June 30, 2009
"It was ok, fine for a stop over. I would stay again if my usual hotel chain wasnt available however paying the rack rate for room was painful at £120 because I booked later when a city centre event was on. My friends room was £65 which I think is the going rate for this kind of hotel."
Clean room, comfy beds, cleaning staff are very friendly. Night time reception chap was great. Bar man was friendly. Good location for museum next door and canal on the doorstep.
Bit tired in public areas and bar/dining area wasnt that clean chair backs, tables but in fairness, only one staff member was on duty and it was busy. Check in was on a paper list, my name and room number being available for all to see, not great as a female traveller. Check in was a bit delayed as room not ready, busy because of a city event.
from Laindon UK, stayed on June 29, 2009
"really good really impressed with the breakfast being included. and a really lovely choice."
our kettle and our friends tv didnt work, did cahnge plug pints which did eventually help. so may be your sockets
stayed on June 29, 2009
"loved it had a great stay"
Hotel was very nice and in a great location.
stayed on June 29, 2009
"EXCELLENT VERY HELPFUL"
stayed on June 21, 2009
"Absolutely fine."
Staff were friendly and helpful. The room was fine, perfectly adequate bathroom, not too much free stuff in wasteful containers, I like the policy of not changing towels unless required. Breakfast was very good.
Lighting in the bedroom made it difficult for one person to stay awake and read while another slept - an individual small lamp for each bed would be better. The lunches were nicely served but not great quality - not much cheese in the panini, soup had an unexpected taste.
from Phoenix UK, stayed on June 18, 2009
"Very nice. Didnt stay long but wish I had so that I could've used pool and fitness center."
Good price and location. Friendly, helpful service.
Although the sheets were nice and clean, the bed duvets and middle blanket seemed a bit grody.
from Burton on trent UK, stayed on June 11, 2009
"This is the 3rd course I've been to at the hotel with M&K update but the first time I stayed. I enjoyed my stay,the room was exceptionally clean and there was a good choice on the TV incl. music The price was very reasonable and am hoping to stay again but this time for leisure,not work. I would also recommend you to friends. Had a great time."
I was placed in room 207 which I couldn't sleep in as the road noise was keeping me awake so called to reception at 12midnight to ask for a change of room. I cannot fault the friendly service and was given a lovely room 115 and the staff went 'out of their way' to help me. I also found the bar staff pleasant and receptionist also.
I was on a 2 day course at the hotel. The only one complaint was that,over the two days,the coffee provided for us was always only lukewarm and pretty awful taste too and when i informed someone to provide us with hot coffee he did not believe me and poured a cup out to see for himself. He then fetched another flask full of 'fresh' coffee which was,again,almost cold. Breakfast was okay but could have had more choice. I liked the way you could make your own toast though.
from Ripley UK, stayed on June 10, 2009
"Excellent, nice and cleam and very comfortable Lovely breakfast, lots of choice!"
Very good Service - Will definately use again.
stayed on June 10, 2009
It was a nice clean hotel - the lady on reception was very helpful with directions and letting us keep our bags at reception whilst waiting to check in and even after we checked in. We missed breakfast unfortunately as we had a late night but other than that a pleasent stay.
Room was not ready at time is said which meant we had to go into town and come back after an hour or so - which made it difficult as we had an event to go to - however we were able to leave our bags at reception which was useful.
from Warrington UK, stayed on June 2, 2009
"excellent"
Excellent city centre location , parking available and nice location
None at all-very nice hotel
from Cutthorpe, chesterfield UK, stayed on June 1, 2009
"We would definitely stay at this hotel again, and would recommend it to any one else"
Location was excellent, close enough to the station and town centre to be able to walk if we felt like it.
A bit noisy in the early hours - but generally very good
stayed on May 27, 2009
"We will keep going back."
We almost always stay at the Castlefield Hotel when we visit Manchester and have never had a bad experience. The hotel has a great swimming pool where you can have a proper swim rather than just splashing about and a good gym. Hotel is well located - close to city centre but not noisy. Good but not luxurious rooms and breakfasts.
You have to pay £8 per night for use of car park - however car park is secure and warden on duty. However no real bad points.
from Nottinghm UK, stayed on May 12, 2009
"Pleasing stay"
great economy hotel, good staff, good breakfast
Basic Room and Noise travelled well between rooms
stayed on April 30, 2009
"Overall very good. A comfortable place with no frills"
Clean and tidy. Room was functional - no frills.
Room was strange shape. Bed too near door perhaps. However, not a real problem!!!!
Manchester Hotel Reviews & Booking 0.4m
Warrington Hotel Reviews & Booking 15.4m
Burnley Hotel Reviews & Booking 21.5m
Hotels near Manchester International Convention Centre 0.4m
Hotels near GMEX Centre 0.4m
Hotels near Manchester Art Gallery 0.7m
Hotels near University of Salford 0.8m
Castlefield Hotel - T:0161 832 7073
Prestwich Golf Club - 3.1m T: 0161 773 1404
Cine City - 3.2m T: 0161 445 8181
Swinton Park Golf Club - 3.4m T: 0161 794 1785
Sale Golf Club - 3.9m T: 0161 973 3404
"We really enjoyed our stay, it was within walking distance of our venue which was the Opera House and the Arndale Shopping Centre."
Central location. Very good leisure facilities which we used. Friendly helpful staff.