Guest Reviews of Halland Forge Hotel


A22 Eastbourne Rd, Halland, East Sussex, BN8 6PW
3 Star 3 Star Newhaven Hotel
 
Guest Comments

These comments are from previous guests who stayed at Halland Forge Hotel and subsequently completed a customer satsifaction questionnaire. Any opinions expressed are those of the guests and not of the owner of this website or booking network.

70%
OVERALL
70% Check-in process
70% Your room
70% Working order of facilities / equipment
70% Order and cleanliness of the hotel
70% Performance of staff
70% Overall experience
70% Overall value for money
  • 90% Older Couple

    stayed on December 21, 2009

    "Generally satisfactory"

    Good value, good comfort, good breakfast

  • 70% Older Couple

    from Assignan FR stayed on September 28, 2009

    "OK"

    Nice Room, Excellent Breakfast

    WC did not work on arrival. Reception only sporadically manned Sunday

  • 50% Work Associates

    from Deal UK, stayed on September 23, 2009

    "It was ok but would not rush back"

    Fast efficient check in but quite unfriendly

    Heating up full blast in room with no way of turning down /off. Plumbing very tempermental, including toilet and shower Breakfast was a free for all, example - eggs ordered, advised they were ready went to collect and other guests had them. Visitor members of the party had their order given to another guest and had to wait again fot them to be cooked

  • 80% Older Couple

    stayed on September 22, 2009

    "Food and service were excellent ,good value for the money"

    Staff were very efficent and attentive

  • 40% Older Couple

    stayed on September 14, 2009

    "Very disoppointing"

    Staff very obliging

    Room very fausty smell. Bad nights sleep due to the mattress being very lumpy.

  • 70% Individual Visitor

    stayed on August 15, 2009

    "Absolutely positive - maybe a bit overpriced"

    Friendlyness and eagerness to help of staff

    Romm number 5 - There was some sort of boiler or compressor working at the back of the hotel that was either pumping water for the shower and toilets or air for the same purpose. Ver noisy and rattling business. - I managed to sleep well in spite of this. - The noise level of such equipment should be revised and brought down.

  • 80% Older Couple

    stayed on July 6, 2009

    "It did exactly what i wanted for overnight stay. Less useful for stay possibly."

    Room ready on arrival which was early. Spotlessly clean. Adequate storage space. Breakfast-good sausages, toast ok.

    None really

  • 30% Older Couple

    stayed on June 9, 2009

    "0"

    it was available

    room felt musty, all the furniture was stained, the carpet threadbare, felt like it needed a good vacuum and polish. Could not lock the door

  • 60% Individual on Business

    stayed on February 26, 2009

    "OK"

    Very good modernised bathroom

    Lack of staff at breakfast - only one girll doing cooking, waiting and reception checkout.

  • 20% Individual on Business

    from Barnet UK, stayed on January 2, 2009

    "It was so terrible I would consider a 50% discount neccessary to compensate. Please contact me or my secretary to confirm when this will be refunded on my credit card"

    Bathroom cleaniness

    1.Checking in process greeted by non English speeking person 2. person checking me in could not tell if room had been paid for already by my company 3. The TV in the room did not have a clear picture for any of the channels 4. The free WIFI did not work. 5. I had to change rooms 6. The bed sheets/towels did not feel fresh 7. I called for help with WIFI and TV in the first room and a non English speaking member of staff called to help. This memeber of staff could barely English was so terrible that I could not understand what he was saying. He could only help by changing my room. 8. The dinner Carvery was not to a quality expected of a 2 star hotel 9. The tea that came with my breakfast had a HAIR in it 10. Generally an awful experience of the hotel

  • 80% Older Couple

    stayed on September 22, 2008

    "Apart from accident detailed above it was fine. "

    Excellent breakfast. Good room cleaning.

    Dodgy TV - no ITV channels - often losing signal on others. My husband tripped down steps, luckily only badly grazed arm, but hotels first aid box had no plasters or disinfectant. We were given a bandage which turned out to be a sling! I hope the chef never chops his finger off!

  • 80% Older Couple

    from Herne bay UK, stayed on September 22, 2008

    "nice room, great bed, small tv and poor shower poor points. overall good value for a stop over"

    clean large room.

    shower was very poor.

  • 80% Individual on Business

    from Pontypridd UK, stayed on August 1, 2008

    "Excellent value for money. Dinner, bed and breakfast plus drinks for under "

    A very friendly and pleasant stay. The proprietor was very keen to please and made me most welcome. An excellent carvery in the restaurant.

  • 80% Gay Couple

    stayed on June 25, 2008

    "We were very satisfied with our booking and considered it good value."

    The Hotel was very pleasant and catered for all our needs at a reasonable cost.

  • 60% Older Couple

    stayed on May 29, 2008

    The room/accommodation as it was seperate to the main building, and the breakfast.

    Poor service in the restaurant during both evening and breakfast service periods.

  • 80% Young couple

    stayed on May 8, 2008

    the location, staff the food

    small problems like loose taps so you cannot get just cold or hot water

  • 70% Older Couple

    from London UK, stayed on April 22, 2008

    "I left my diary in my room at the hotel. The staff found it and sent it to me by recorded delivery as requested. I was very impressed with their honesty and care. Thank you"

  • 70% Older Couple

    stayed on April 21, 2008

    "Adequate accommodation and facilities but consideration could be given to updating the television to include Sky"

  • 80% Older Couple

    stayed on October 17, 2007

    "friendly staff and excellent food"

    bright and clean

  • 60% Individual on Business

    from Lincoln UK, stayed on July 10, 2007

    "I would not choose to stay again as I did not like the motel style and it was not clear when I made the booking that the hotel operated this style of accomadation. I would recomend to male colleague though or couple."

    Clean, bright well aired. Staff nice very good evening food although the cooked breakfast wasn't nice at all.

    The fact that it was Motel style which for a lone woman is unpleasant and there were no secondary door locks it felt unsafe and I did not get a good nights sleep at all.Bathroom dated but clean

  • 50% Older Couple

    from Enfield UK, stayed on May 27, 2007

    "Very reasonable price but the accommodation was just too old and tired to be pleasant. The bathroom was very poor."

    Room was clean. Adequate space for hanging clothes. hairdrier and good mirror.

    Toilet seat was badly scratched and unpleasant. The bathroom was very tired and oldfashioned. The kettle was so filthy I could not use it.

  • 80% Individual on Business

    stayed on May 21, 2007

    "OVERALL I HAVE NO COMPLAINTS ABOUT MY STAY"

    THE HOTEL WAS VERY GOOD VALUE FOR THE MONEY, THE ROOM WAS VERY CLEAN AND THE FACILITIES WERE MORE THAN ADEQUATE, WILL STAY AGAIN WHEN IN THE AREA

    THE TIME OF BREAKFAST SHOULD BE 7 AM NOT 7.30

  • 100% Older Couple

    from Orpington United Kingdom;UK, stayed on November 29, 2006

    "Excellent value, comfortable, accommodation - in an area where that commodity seems to be in short supply"

    very comfortable, well equipped room. The breakfast, service, and dining facilities generally were first class

  • 90% Family with older children

    from London United Kingdom;UK, stayed on November 3, 2006

    Attractive, well-furnishd room with all facilities.

    Noise - was it a lift or the water system that kept groaning loudly from time to time?

  • 80% Older Couple

    from Barnstaple United Kingdom;UK, stayed on October 27, 2006

    "Very Good overall, and good value for money. Don't have meals , and drink put on your bill as V.A.T. is added!"

    Very Clean, and the staff very pleasent.

    Lack of instruction for meals. Just sat at Table for Beakfast on first day. Staff did not tell us it was self service.

  • 40% Older Couple

    from Prenton United Kingdom;UK, stayed on October 26, 2006

    "Your hotel was selected on location and price. We were visiting my Mother in Uckfield hospital to discuss her discharge to residential care. We were not here to enjoy ourselves. That apart the food was of good standard and of ample sufficiency. The provision of TWO tea-bags was stingy to say the least - however, on request, some loose tea-bags were provided. The TV only worked on BBC1 and BBC2 all other channels were unsteady, sadly I particularly wanted to 'watch' something on Channel 4 and was only able to 'listen' to most of it. The bathroom fittings were loose. I would recommend this hotel with reservations."

    The room was of good size and the bed was comfortable.

    We were greatly disturbed by a group of very young childred who seemed to be unsupervised. Banging on doors and windows to attract the occupants who were not letting them in. When I went to investigate, the two children approx 3 -5 years old outside did not appear to understand english.

  • 30% Work Associates

    stayed on October 25, 2006

    Rooms were too dark and depressing. no internet access. As a woman staying in a room on my own it did not feel safe , door locking mechanism did not inspire confidence. Most hotels have a chain.

  • 90% Older Couple

    stayed on August 7, 2006

    "Arrived after lunch had been served, only cake and nuts for refreshments. Long wait till evening meal. Nowhere in area to eat as hotel is on a busy road on a roundabout. Carvery on first evening was excellent. Second evening had meal chosen from menu, which was also excellent, and reasonably priced."

    Newly refurbished bathroom with plenty of hot water, shower and bath.

    Could hear person upstairs walking about a lot.

  • 90% Older Couple

    stayed on July 15, 2006

    "more details of the village around the hotel. Also, a view of the menue would have been useful. The staff were helpful. It was an attractive room with plenty of space and hanging space with hangers and shelves. The only thing which I was unhappy with was the size of the double bed. It was a comfortable bed, if on the small size."

    size of room and cleanliness

    For size of room, the bed could have been much wider

 
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