These comments are from previous guests who stayed at Old Waverley Hotel and subsequently completed a customer satsifaction questionnaire. Any opinions expressed are those of the guests and not of the owner of this website or booking network.
| 80% | Check-in process |
| 70% | Your room |
| 70% | Working order of facilities / equipment |
| 80% | Order and cleanliness of the hotel |
| 70% | Performance of staff |
| 80% | Overall experience |
| 80% | Overall value for money |
from Montrose UK, stayed on February 16, 2010
from Crook UK, stayed on December 28, 2009
"the hotel was excellent with great views sometimes a bit noisy but that is only to be expected the location made up for that"
excellent location excellent breakfast lovely room
stayed on December 21, 2009
"Overall we were happy with the hotel and think that the price for the stay was reasonable, the inclusion of breakfast was a big selling point. "
Very nice dining room Good buffet breakfast all staff very accommodating and willing to help excellent location would recommend to others
Very strong smell of perfume in the reception area Carpet on stairs looks rather tired Only 1 soap bar provided in bathroom, no face flannel Bed mattress worn out , makes for a very hard bed .
stayed on December 7, 2009
"Really enjoyed it met up with relatives from another area, and went shopping and to the theatre."
Location of hotel to railway station also central for shopping.
from Nuremberg DE stayed on November 23, 2009
"I was very happy staying at this hotel."
Superb location and views. Received a free room upgrade. Building has bags of character, if you like that sort of thing.
Noise from new ongoing tramworks.
stayed on November 14, 2009
"Resonable for price"
convenience of location
Evening meal not very good standard
from Norwich UK, stayed on October 28, 2009
"Would stay again and recommend to others."
Nice clean refurbished accommodation overlooking Princes Street at a reasonable price.
Use of background chemical based air fresheners in the lounge and restaurant areas was unfortunate and probably unnecessary.
from Laval, quebec CA stayed on October 4, 2009
"Overall we were quite satisfied. Good value for the cost."
Location, staff friendliness and efficiency
Musty odor. No ashtray or cigarette receptacle in front of building.
stayed on October 3, 2009
"excellent location and nice bedrooms"
nice old world charm.
breakfast a bit cold & during busy times some items not available.
from London UK, stayed on September 16, 2009
"very nice and very pleasant "
breakfast and staff excellant.
no elevator at entrance .
from Willingham UK, stayed on August 8, 2009
"Good hotel, pleasant staff"
Good location
Check in unusually late at 1500
from Peterborough UK, stayed on July 29, 2009
"good value hotel in the very heart of edinburgh"
hotel room was clean and appliances in working order, booking was simple and efficient. Staff were helpful and courteous.
stayed on July 15, 2009
Location!
Construction on Princes Street in front of hotel.
from East grinstead UK, stayed on June 28, 2009
"10 out 10.That says it all."
This was a Great Hotel.We really enjoyed our stay.We hope to come again next year for the festival.
stayed on June 26, 2009
"The hotel was ideal for the purpose of the visit. We did not eat in the hotel as we felt breakfast in particular was expensive. "
Location was ideal for sightseeing in Edinburgh
Room was very small. Work had begun on a new tram system at front of hotel. No warning was given at the time of booking or prior to arrival that this work was in progress and how it may affect our stay, ie noise
stayed on June 8, 2009
Good location.
The water from the shower head is too small and on the last day of our stay, there was only hot water, very hot water coming out from the tap and shower head, which made bathing impossible.
stayed on June 3, 2009
"Hotel is in a good location but dose suffer from street noise."
Good location friendley staff
No double glazing, alot of noise at night
from Bicester UK, stayed on April 2, 2009
"Overall a great location in the center city with nice, clean rooms, and excellent breakfast service. "
Rooms were well appointed and very clean. Excellent breakfast and bar service as well.
Rooms were not ready at desired checkin, and then when we checked in, rooms were no longer available together. One was on the 1st floor and the other on the 6th - - eventhough the booking was made at the same time. If self driving, parking is tricky as well.
stayed on May 5, 2009
"very enjoyable"
excellent location good food and friendly staff
can be a little noisey due to proximity of traffic when staying in a room overlooking Princes Street
stayed on April 21, 2009
"Fantastic deal!"
Location, comfort, cleanliness, room size, service, restaurant.
from Aberdeen UK, stayed on February 27, 2009
"The service and facilities in The Old Waverley are of a high standard and the central location cannot be bettered. The only downside was the traffic noise as my room was on the the first floor right on Princes' Street with only single glazing."
Central. Clean. Good service. Good breakfast.
Traffic noise.
from Trikala GR stayed on June 17, 2009
clean and nice room, center of citie
the view was not so good
stayed on January 10, 2009
"Good hotel for 'hogmanay' celebrations although traffic restictions meant it was very difficult to find and access, we had a long walk with luggage! Facilities excellent except for missing secondary glazing window-panes which meant that our superior room was colder and noisier than it should have been."
Excellent breakfast, available to 1pm on new years day, a great service after 'hogmanay' celebrations! Good size superior room with view of Princes St and castle.
Not advised in advance about 'hogmanay' access restrictions and armbands required to enter Princes St and hotel on New Years Eve. Reception is on first floor, no lift/elevator available.
stayed on January 27, 2009
Excellent location and magnificent views
ABSOLUTELY NONE!
from London UK, stayed on April 15, 2009
"Good"
Easy access to the city cente.
The room was located on the six floor and the window was not locking properly. Had to keep an eye on my 2 year son all the time that we were in the room.
from Glasgow UK, stayed on December 17, 2008
"Stay was enjoyable and suited our visit to the city."
Friendly staff, well appointed rooms, good dining facilities. An enjoyable stay.
Hotel entrance is a bit of a let down and not highly visible at street level. Nice Christmas feel to the hotel although the smell of festive potpourri was a bit over powering
stayed on December 14, 2008
"enjoyed our stay very much."
easy access to shops and theatre. staff friendly and helpful. breakfast was plentiful and well presented. room cosey with good view.
overall no bad points except trafic noise with not having double glazing.
stayed on March 31, 2009
"Good value hotel in an excellent location in Edinburgh, Princes Street to the front and all the bars of Rose Street behind."
Staff were very friendly and helpful,the room had a good outlook on Princes Street, the castle and gardens, and Walter Scott Memorial.Good hot buffet breakfast included in the price.
Room was compact.
from Balloch UK, stayed on November 6, 2008
"Great location and fantastic price with very helpful staff."
Location, friendly efficient staff, price
stayed on December 3, 2008
"I would return if the price remained very competitive "
Excellent location and generally good facilities
A hotel of this stature ought to be offering free internet access to guests
from Shrewsbury UK, stayed on November 19, 2008
Lovely hotel close to everything
Room was badly arranged and a bit of a squeeze
stayed on October 22, 2008
"We had a great weekend stay, hotel was central for all attractions "
Hotel staff very helpful and friendly Bedroom had lots of room bed was huge plenty of room fantastic Breakfast had great choices, value for money
I have to say that there were no bad points on our stay at this hotel
from Inverness UK, stayed on November 11, 2008
comfortable rooms, good location, nice friendly and helpful staff
several steps up to reception with no lift. Not much choice for breakfast.
stayed on November 8, 2008
Comfortable Hotel. Overnight night stay after visiting the Theatre
stayed on February 25, 2009
"overall, very pleased with the hotel."
excellent location, well-appointed rooms, clean, very nice bathrooms, good breakfast and restaurant host was excellent
no location to pull up outside of the hotel to drop off luggage; confusing location / directions to parking structure and staff did not really know how to give directions to the parking structure. may want to re-tool directions to indicate "Omni parking" as you don't see the "Greenplace" sign until you're pulling into the garage the parking sign on Leith Street says "Omni".
stayed on November 1, 2008
Staff have very little if any local knowledge, and often quite rude and abrupt
from Hong kong HK stayed on February 6, 2009
"It is a nice hotel and worth to stay when you travel to Edinburgh. "
The location of the hotel is good and the room has a good view. The staff are very polite and helpful, especially those in the restaurant. I really appreciate them.
Cannot access wifi in the room.
stayed on September 24, 2008
"Good position. No major problems and would def stay again. "
Good sized room. Pleasant, helpful & polite staff. Restaurant staff particularly good
Room needed more dusting e.g. mirror was covered in dust. Additional pillow and blanket were not available in the room - had to be ordered. Coffee/tea tray - sufficient sachets not provided - had to be ordered.
stayed on September 19, 2008
"Overall a bit over-priced for what it was, but it was central Edinburgh, very well located, and perfectly adequate for my purpose."
location ideal for my business plenty of tea/coffee in room surprisingly quiet once I'd silenced air-con nice bathroom helpful staff
not aware when booking that there were stairs up to reception could have mattered if I'd had heavier luggage no iron and ironing board in room room would have been very small for two people - just about OK for one no proper window/daylight in room only breakfast option very expensive at £12 - but plenty of cafes in vicinity
Edinburgh Hotel Reviews & Booking 0.3m
Peebles Hotel Reviews & Booking 20.7m
Falkirk Hotel Reviews & Booking 22.8m
Hotels near Edinburgh Waverley Railway Station 0.2m
Hotels near Royal Mile - Edinburgh 0.2m
Hotels near The Hub - Edinburgh Festival Centre 0.3m
Hotels near University of Edinburgh 0.4m
Old Waverley Hotel - T:0131 556 4648
Edinburgh University Film Society - 0.6m T: 0131 557 0436
Prestonfield Golf Club - 1.5m T: 0131 667 8597
Dominion Cinema - 1.6m T: 0131 447 2660
Duddingston Golf Club - 2.2m T: 0131 661 1005
"All really enjoyed the long weekend."
Excellent location - could not be better for shops. restuarants etc. Staff were very helpful and pleasant.
Bar Service not good late evening