Guest Reviews of Brooks Guesthouse- Four Star Highly Commended

"Had a nice comfortable stay, thank you very much."

very clean, lovely decor,close town. The first time we stayed at your guesthouse we were put in a room that was not yet finished, but all the same it was nice, it was nice to have a clean and finished room to stay in this time. :- Breakfast was yummy!

"Excellent, very comfortable accommodation and lovely helpful staff."

Great welcome - room clean, comfortable and a good size. Excellent breakfast with home made jam,marmalade; very nice communal lounge. Great position for access to the theatre, centre of Bath etc.

When booking through Active hotels there was some confusion about whether a deposit would be taken or the full price, whether breakfast was included or not - needs clarification.

"It was ok but for the money I expected more."

Very friendly and clean

The room only just had room for the bed in it. The Bathroom was so small my husband couldnt fit in there comfortably as he is 6foot 3 and banged his head on the mirror when he tried to brush his teeth as the sink was too small to get your head over. The shower would not get even warm so we had to shower in cold water.

Very close to town, good value for money

Electrical socket was coming away from wall in bedroom.

"An Excellent Stay...completely enjoyed it and relaxed..."

The room, the staff and that it is situated near all the good place of Bath..

Nothing to mention..

"10 out of 10"

very enjoyable, friendly and accomodating staff

The staff were very friendly and helpful - we arrived early but check-in wasnt until 2pm but they were more than happy to look after our bags until the room was ready. Also on departure check-out was at 11am but our return trip was tea time and again they were more than happy to hold our bags until we were ready. Definately recommended for a friendly hassle-free stay!!

"They are in the process of updating all the rooms"

great location, good breakfast, staff pleasant, clean

Bathroom in need of updating, shower blocked and noisy, dull lighting, no headboard on bed, bed was 2 singles put together.Not really a famiy room as we had requested

"Convenient and rooms clean but a bit shabby. N.B. This is B&B not really a hotel!"

Easy to find using SatNav and not too far from town centre - 10 minute walk. Friendly receptionist but a bit flustered as she was alone on the desk and took phone calls whilst checking us in, resulting in an overcharge - which was quickly rectified once we knew about it!

Obviously in the middle of a refurbishment as there were lots of uninstalled new fixtures and fittings hidden in various corners around the place and a large untidy skip right outside the dining room window. Breakfast was only served between 07.30 and 09.30 and as we needed to be away by 07.45 business meeting we only had time for a cold breakfast.

"The St. Clair was an excellent value for our money. It was not luxurious, but it was clean and had a perfectly comfortable bed - just what we needed since we spent most of our days away from the hotel anyway. The staff was very friendly and accomodating for example: even though we were a bit late for breakfast one morning they still served us up a hot breakfast sandwich, and I did not bring a hair dryer with me but they were happy to lend me one for the duration of my stay. The location is convenient as it is only about a 5 minute walk to Queen's Square."

Walking distance to most points of interest in Bath, friendly staff, clean room

Room was small so there wasn't a convenient space to place our luggage

Cute room, good location, friendly helpful staff, no curfew!

"The hotel has been under new management since October, and the new owners are clearly working hard to upgrade the accommodation, hence the lower standard of the common parts not done yet, and the smell of paint in our room just done!. We were expecting the breakfast to cost extra, but were pleasantly surprised to find it was included in the price - it was also of a very good standard. The tv in the room was very high spec and there is now wi-fi internet available too. We'd like to return in a few months by which time we're sure the hotel will be further improved. Staff were all very friendly and helpful. It was a late booking for a family of four at peak time, so we feel lucky to have found it! Compared to the reviews we'd read, we were pleasantly surprised by the experience."

Friendly staff, overall good experience, great breakfast, good location.

Common parts are not good, room was small for the price but it was Easter. Paint fumes in room were a little strong, we needed to leave the window open for most of our stay.

"Overall experience was good, but place needs redecoration and needs more faclities in the room like sky tv."

easy access,pleasant staff,nice breakfast

Not very clean,can do with new furniture,old fashioned,reception usually empty

"The St. Clair is convenient to all the historic sites at Bath, and the proprietors were more than friendly and helpful, especially helping us with planning our Stone Age exploration of the surrounding environs. We wish them the best of luck and hope to stay with them the next time we're in the area."

The room was cosy, and the bed was comfortable. Although we only ate breakfast at the hotel, the food was delicious.

The room still smelled of fresh paint, but they'd only finished painting it the night before.

friendly

There was quite a lot of noise from the road outside the window. This together with anxiety re: the event the following day which I was in Bath for, meant i could have slept better. I reccommend either window shutters, triple/double glazing etc.

"overall good experience and nice to be close to the town centre."

location and size of the room. breakfast was good as well

tv was only tuned to one channel

Within easy reach of the town centre

Room smelt of cigarettes, very little attention to detail with regards to towels and general appearance of room. some of the lighting did not work.

Good value for money & friendly service

value for money, convienient location, plenty of hot water and friendly landlady

blind in bathroom needed a wipe

"Very hard to find, we lost about 1 full hour of our trip just trying to find it. However, it was a short walk to the Baths, the room was clean and quiet."

The woman that worked there was very friendly, the room was nice and quiet

The gentleman working there was quite unfriendly and the place was very hard to find

Very spacious and friendly staff

Small things needed attention broken tiolet seat, squeeky beds Reservation isn't 24hrs only 9:15am to 9pm but overall a cozy place to stay

"We were very pleased with this accommodation and would definitely return."

The B&B is in a very convenient location for sightseeing and the couople who ran it were very friendly. The breakfast was excellent. Our room was comfortable and quiet. Overall a great value.

"The directions to the hotel were not clear"

ROOM NICE, TIDY AND FUNTIONAL. STAFF VERY FRIENDLY AND HELPFUL. GOOD HEARTY BREAKFAST. NICE FEELING TO THE HOTEL

NOISE FROM TRAFFIC AND CREAKY FLOOR FROM ROOM ABOVE ANOYING

Not too far from the city centre, less 10 min walk. Decent size room.

No parking facilities, only on street parking max stay of 2hrs or an expensive car park.

"staff were helpful. food was good."

convenient location and value for money.

"we thought on the email there was parking at the hotel but did not mention you had to pay. And the breakfast was part of the accomodation when booking but we finally confrined the dael brakfast was not part of the deal."

near the city centre

lots of niose outside the room

Very friendly staff, good breakfast

Slightly run down rooms. Lack of internet access, poor TV choice. Parking.

"I friendly and helpful service and what you might hope for from a stay in a B&B. Good fry up breakfast in a pleasant breakfast room. 10 minutes walk into the centre of Bath. Good value for money."

Friendly Service, information about local places of interest

"Bed and Breakfast were simple and adequate, Bed was clean Bathroom was clean.Everything was just adequate, it lacked a wow factor. But the price was also adequate.It needs a good thorough spring clean. it is old and worn, tired looking,the rooms need to be displayed on the website, Tatty door locks, . To attract a better clientelle it would need a complete re-vamp, and for gord sake get a decent kettle that reaches the table top.Unsuitable for disabled persons. Too many steps and stairs."

Very welcoming and pleasant.

Needs massive refurbishment.To keep up with the modern way of Business travellers.

"There was safe secure parking behind the hotel at "

The family room was large, spacious and clean

Nice and quiet in the evenings

I liked the friendliness of the staff, good location, reasonable price.

"I would prefer to stay in a hotel that has it's own parking. I know that this is difficult in Bath. There was on street parking in the next street and a public car park at the closeby, but I am not comfortable leaving my car in public places for long periods of time."

Location was ideal for getting into the centre of Bath

Room overlooked a busy main road and was very noisy.

"Good value for money but did not know that the carpark behind the hotel is "

Clean room, adequate facility, good value for money

squeeking doors

"if i had browse around properly, or i had given myself enough time before booking, i doubt if i would have booked this hotel. the hotel is fairly clean, the hostess was vey friendly."

near to the city centre

bedding was not changed for 3days, and we had to ask for our towels to be changed after 2days.

A friendly welcome from the lady who ran the hotel

- no parking. - aged rooms and poor state of decor - price!!! - breakfast was additional

"The staff were cheerful and helpful during check-in, but a little less enthuiastic during check-out. Reception has definite opening times in the morning so if you need to check-out early be sure to tell them in advance. The rooms are basic and the bed in my room was not the most comfortabel I have ever slept in, but for the money it was OK."

"Reading other reviews I see what some of them meant about the couple, but they did not seem that awful! Lady was very perky and helpful, but the chap hardly spoke. Must not be too critical though - we cant all be the life and soul and they seem to work well overall! It did not affect the enjoyment of our stay, and we would certainly stay there again."

Proximity to centre was good, and reasonable price of car park directly behind the hotel.Room was a good size and pleasantly furnished.

"We were not supplied with hand towels, we had to buy our own, bath towels only changed every three days, never experienced this in a Hotel before"

Room was clean, shower room ok

Having to walk through the Lounge to get to our room whilst the man of the house was sitting there he was not a happy bunny!felt a bit uncomfortable with this

"A friendly homely hotel, exceleent breakfast"

A reasonably priced city centre hotel