Guest Reviews of Rowers Hotel

"We booked pacifically to visit the Metro centre and really just needed a bed for the two nights and a good breakfast. For that this is an ideal hotel but if you are looking for more then maybe this isn't the place for you. After reading some of the previous reviews we were pleasantly suprised and enjoyed our stay."

ideal location for Metro centre,10 minute walk or a pound each way on the bus with stops right outside the hotel. Nioe cheap pub which does good food a short walk away. Nice breakfast, comfortable warm room.

My wife prefers a shower to a bath so was dissappointed there wasn't a shower. The tv was poor but did have a built in DVD which we used.

"never again. "

Cash, the main reception lad, was very helpful and friendly. Our checkin was very easy just handed us a key

dirty room/old bathroom/lousey mattress/smoking environment/no shower/paper thin walls/

"Very good value for money, good amenities, easily reached"

Very friendly staff. Very good breakfast in the coservatory. 10 minute bus ride to Necastle fromn outside the door. Easy to find on the otskirts of town.

Situated in an area that is undergoing improvements - so some vacant land next door and industrial units nearby - but it was quiet.

"Arrived early and was still attended to by a very polite member of staff - same when leaving after a very good breakfast - will use this hotel again if I am visiting the area ***"

Clean, friendly and good position on a bus route for travelling to town and city

None to report

"The room was nice and the area quiet at night but hard to find a meal. Reasonable rate but not a good location to stay."

Room was neat and clean. It was quite well set up with sufficient space and fair decor. Breakfast was adequate.

No meal available when we arrived - although it was quite late and bar did not remain open long. Hotel location w industrial and not easy for touring people to find. Breakfast was restricted and not well organised.

"fair"

"value for money, very nice staff whom were helpful and accomadating"

A nice hotel, but in need of modenisation. Room clean and well mainained

Small things need doing, such as cutting trees back in carpark, deciding if there are to be plants in the conservatory, at the moment its a bit of both.

"Very enjoyable"

Liked the nautical theme and very comfortable beds. Also excellent locatino for city centre - 30 minute walk along the river which was really enjoyable.

Would have preferred a shower

"Ideal for Metro Centre visitors. No problem getting a taxi at short notice. We enjoyed our stay. Value for money paid."

Friendly staff, lovely big bath, plenty of hot water, lovely breakfast, free parking.

"Rather disappointed."

Friendly, helpful staff.

Poor shower - only hand-held. Dirty bathroom floor. Slow service at breakfast. Only instant coffee.

"this hotel was old and very dated, just about adequate in every respect. The milk pots in our room were a month out of date and were not replaced even after pointing it out. The bed was very uncomfortable, with a foam mattress and old, holy sheets. The nautical 'theme' was not very well executed with wooden panelling on every single wall showing it's age, made it feel claustrophobic and like the inside of an old wardrobe. Our room had a decent size bathroom but contained only a bath, not a shower. I saw the kitchen through an open door while looking for some fresh milk, regardless of their actual state of hygeine I would not order any food from here. "

no rats

untidy reception area, dirty kitchen, milk in room out of date, uncomfortable bed with foam mattess, holes in sheets, bath not shower, booking not logged in diary - lucky they were not overbooked.

Very Good Decor in the rooms

Industrial Area. No Nearby Facilities

"Started off bad as hotel was closed even though it was only 8pm due to no guests staying. They didn't realise we were booked in for the night. Had no hot water that night and luke warm in the morning. Breakfast was average."

"couldnt fault staff but room left a lot to be desired"

friendly staff

difficult to find didnt sleep well bed too hard breakfast not very nice

"Good, would come again."

Food was good, friendly service and nothing too much trouble; the bathroom was

The room could have done with some additional cleaning, broken panel on bedframe TV had limited channels

"Should have known better at the price."

Price

TV Not working, Rooom not clean, No beer in bar suggested I go to off licence. Couldn`t transfer an incoming call for me to my room, Breakfast poor,floorboards squeaky,

"The entrance to the carpark was not sign-posted and there was quite a bit of confusion over the road name"

The Nautical themes in all the rooms

Plain glass in the bathroom window meant the curtain had to be closed at all times to maintain privacy

"I assumed that it had a waterfront location and that it was surrounded by a wide selection of restaurants etc. In reality it is just outside a village with a limited choice of restaurants/entertainment, but is very convenient for the Metro-Centre. I assumed it would be a family hotel, but certainly on that weekend it appears to be somewhere to sleep after the nightclubs etc. have closed, and you do not have to observe any particular house-rules. Fine if you want that type of weekend yourself."

The breakfast was good, the rooms fine and staff were available and courteous at check-in, breakfast and check-out.

The main problem was the complete lack of order after hours on a Saturday night. Guests arrived, visited each others rooms and were generally loud in corridors and their own rooms throughout the night. I was not aware of any porter service that could be called on. The result was a very disturbed night for myself and 3 other guests within my booking group.

"THE HOTEL WAS CHOSEN BECAUSE IT WAS IN WALKING DISTANCE OF THE RECEPTION I WAS ATTENDING THAT DAY.IT PROVED NOT ONLY CONVENIENT BUT PLEASANT OVER NIGHT ACCOMODATION.WHEN I NEXT VISIT THE NEIGHBOURHOOD I WILL STAY AT ROWLEY'S."

AS WELL AS THE ON-SUITE FACILITIES THERE WAS TEA/COFFE EQUIPMENT.A RADIO AND TELEVISION.

"1st visit to this Hotel & will definitely stay again - I am a single business traveller & being female felt very comfortable in this hotel. The room was very comfortable & it was a change to have & full size bath as well as a shower. The food & service were excellent. Slightly awkward main entrance & stairs to negotiate, but would not put me off visiting again. The small TV in the room was giving a poor reception during my stay."

it was clean, comfortable & a reasonably quiet location once local businesses had closed for the day. The food was excellent & the service very good

Slightly awkward access through main doors & position of stairs & as always with most hotels, the bath towels were very small. no-one except Copthorne Hotels seem to do decent sized bath towels

"Very friendly and extremely helpful. Food very good, plentiful and reasonably priced."

Clean well equipped and good sized room.

Noisy road outside

It was clean, well appointed and friendly.

The toilet was very difficult to flush room 2.

"very friendly ,value for money,no fuss hotel. great for a short stay over. saw a graet band in newcastle aswell."

easy to get to,very friendly,value for money

"On the one hand the hotel is situated well for reaching by car, but it is in an awful industrial environment and - more important - it's quite far from the city Newcastle en Gateshead. We liked the room decorated as a ship cabin, but the window couldn't be openend, so fresh air could only come in via the window of the bathroom. The hotel is most appropriate for people who want to visit the Metrocentre. So all together: a mixed experience."

The room and the approach by the manager.

It was a bit noisy in the evening, because of some hotel guests and because we hadn't a room on a quite part as asked for by booking.

"The welcome and friendliness of the staff was extremely good. Although we had to check out by 10.30 as we knew we would have to, my wife and I were allowed the use of a room two hours later to change for an afternoon wedding in Newcastle. Staff could not have been more helpful."

Interesting theme to the rooms

"friendly staff, pleasurable experience. The rooms are a little tired and dated, however, reasonable value for money."

Friendliness of the staff, breakfast was lovely also

bit tired and dated

"Nice place, very freindly and helpful staff but too expensive for the standard especially considering the room comments."

Bed too small and uncomfy matress, fixtures and fittings dated, television etc old. Walls too thin, could here everything going on in other rooms which kept me awake

Very clean & owners very helpful

the location in an industrial estate

"Breakfast was lovely and the staff were great."

everything

friendly staff, good breakfast in clean environment.

clean, cheap and very friendly staff.

"Not there long enough to provide a fair view. Main problem not the hotel's fault associated with location."

Manager made commendable efforts to be helpful

Location inconvenient for public transport

Very comfortable and friendly - excellent food

"NOT THE EASIEST PLACE TO FIND IF YOU ARE A OUTSIDER, BUT THE SERVICE AND RECEPTION YOU GET AT THE HOTEL IS TOP QUALITY, IVE STAYED IN SO CALLED TOP RATE HOTELS BUT I NOW WOULD KEEP ON RETURNING TO THIS HOTEL"

THE STAR RATING OF THE HOTEL IS FAR TOO LOW FOR THE QUALITY OF THE ROOMS, THE STANDARD IS OF A MUCH HIGHER STANDARD OF 3 AND 4 * HOTELS IN NEWCASTLE CENTRAL AT SUCH A AFFORDABLE RATE

"quite and secluded but very close to the metro centre staff very helful"

the ship cabin style of the rooms

the size of the front door very narrow

"If you are staying in this location for just one night then this would be okay. The room equipment was a bit dated, i.e. the radio, TV etc & the decor could do with a bit of brightning up. But generally for a business trip it wasnt so bad."

Good value for money, ideal location

Dated room equipment

The staff, the room was ok breakfast was fab.

The walls are paper thin you can hear everything next door. Noisy floors. The water pressure was nil and pipes leaked all over the floor. Didn't sleep due to noise in adjacent bedroom, not hotels fault but thin walls don't help.