Guest Reviews of Park Inn York

room was very nice and clean. we would return to this hotel

We requested a smoking room. This was accepted in our request. When we arrived, we were told it was a non smoking hotel. There was a smoking area but it was locked and inaccessible. The furniture was scruffy and not fitting to this level of hotel At breakfast, too many tables had not been cleared. General dirty atmosphere. I will not stay in a Park Hotel again and I will warn friends not to.

"Enjoyed our stay, will stay here again."

Reception staff, very good, cleanliness, very good, location, for us, very good.

One of the lifts was out of order for the duration of our stay. The bar staff could do with waking up, very slow. Why is there a £12pd charge for the car park ?

"Very good"

Very clean & fairly spacious rooms.

Quite noisy from disco until early hours of morning

"Not bad really, looks a bit worn round the edges but the location is superb"

Good atmosphere, great location, superb view of the minster, Nice Christmas decorations & helpful staff

The hotels lifts have major problems and may be life expired. If it was my hotel I would want a full survey carried out by an expert independant of the companies lift maintenance contractors. Having to step up or down on entering or leaving the lift is really unacceptable and you could easily end up with a substantial claim for damages were one of your guests to trip and hurt themselves. Floor allignment should be a relativly easy problem to fix, but I also suspect with the amount of vibration that there is considerable wear in the guides. The room had only one chair - should have had 2. It looks like the room has had a designer influence and looks very pretty but is impractical in all sorts of ways - if you contact me I will detail them for you.

Staff were very helpful and friendly. Hotel in very convenient location

"A nice weekend as always."

always stop here in york rooms are good staff too and the breakfast is fantastic.It is in the ideal position close to shops and bars.

hotel is good inside but looks drab on the outside. have trouble booking for one night but through many of the companies booking this hotel always get one night in the end.

"Excellent, would stay there again."

Polite staff, lovely view from room

"We normally stay at another hotel in York but we were unable to get in that weekend. It is a hotel within close proximity to The Park Inn, and you get far more for your money including a breakfast and a room which is of better standards."

The hotel was clean. The location of the hotel was excellent,close to shops, bars and restaurants, which is what we wanted for the weekend.

The overall value for money was poor! The rooms were small, we paid for a double room but it was two single beds pushed together with a quilt which was far too small for the bed and were only given one pillow each! The breakfast was not included in the price!

"very pleasant"

hotel in a central location within easy walking distance of centre, shops. hotel itself was very clean with good facilities

"In general appart from the comment re the bath/shower our stay was pleasant and the staff at all levels were very pleasant and helpful."

We would have have preferred a bath with overhead shower facilities and the shower facility although adequate was messy and sprayed out on to the bathroom floor.

close to centre of York

"took mam and dad to york for there golden wedding and stayed in the park hotel was excellent just a short walk over bridge and right in the middle of everything which was great as dad dosent get around as easy as he used to"

hotel in a great location

"After a negative start, found the room to be in good order, clean. Strange layout of the hotel. Had to take 2 lifts to get to the room and no stairs as an alternative except the fire escape. Not very good if you are claustraphobic and can't use lifts!"

Had to queue when checking in and out. Not acknowledged by reception staff while waiting. Unwelcoming and unfriendly attitude from the staff member who checked us in.

"Very pleased with the location and cleanliness of the hotel"

5 mins from train station plus 5 mins from city center.

Street Cleaner at 5 in the morning

"We really enjoyed our stay at this hotel and will definitely be coming back soon."

The rooms were very comfortable and clean. We found the reception staff very friendly and helpful and will be staying in this hotel when we visit York again. This hotel is within easy access to the attractions and the night life of York.

The only bad point was the £12 a day parking charge.

"Great hotel, breakfast was very good and the staff helpful."

The hotel was very clean, quiet and in a good central location.

The lifts need to be upgraded, we were on the 8th floor and felt we spent ages waiting for lifts to arrive.

Lovely hotel, helpful and friendly staff.

Thought breakfast for 2 at £27 was very overpriced! Glad I actually had a full english and not just a glass of orange.

"Check in was very efficient. Centrally located."

Efficient check in. excellent location of hotel.

Great location and great hotel.

Reception should have warned us about the noisy revellers at weekends and advised us to keep the windows closed.

"LOVED THE HOTEL AND THE CITY"

ROOM WAS SPOTLESS,STAFF EFFICIENT AND FRIENDLY,GOOD VIEW FROM ROOM

"VERY ENJOYABLE,HAVE RECOMMENDED TO ANOTHER FRIEND AND WE WOULD COME AGAIN"

BED WAS VERY COMFORTABLE, HAPPY THERE WERE 2 PILLOWS EACH MADE ALL THE DIFFERENCE

ONLY 1 PACKET OF BISCUITS FOR 2 OF US IN THE ROOM AND ONLY 1 TEABAG EACH I REALISE WE COULD HAVE PROBABLY ASKED FOR MORE SO IT WASN'T REALLY A BAD THING.WE HAD PROBLEMS GETTING SERVED AT BAR ON RETURN AT 10.30PM AND FELT SORRY FOR BAR STAFF AS THEY WERE HAVING TO SERVE A LARGE WEDDING PARTY AND AT TIMES THERE WAS ONLY 1 PERSON SERVING

"The hotel was perfect for what we needed, I proposed to my girlfriend here and got a free glass of Champagne nice touch. the renovation was well done with a high spec finish."

Excellent location, 5-10 minute walk to central York and main attrations. Individually temperature controlled rooms, well sized clean rooms. Staff were excellent, and really attentive. Restaurant uses a cavery system, meals very tasty.

trouser press didn't work Shower head fixed in the ceiling, couldn't be angled. Room service unreliable during busy breakfast periods.

"had excellent time."

staff very efficient and friendly

"Great place to stay, plenty to do and see. Riverside bars can be very noisy late at night."

Central location, clean well presented rooms, good breakfast.

Rickety lifts.

"The hotel was clean, staff friendly and it is in an excellent location for York city centre. I shall certainly recommend this hotel to friends and family."

Check in was excellent and the receptionist was very helpful. House keeping were efficient when we asked to borrow an iron.

There were none - I just wished the weekend would have lasted for longer!

"cheap but chearfull and served its purpose of somewhere to crash after a night out however was a little dirty and felt as if a lick of paint had not brought the place up to scratch it needs more work!"

cheap, centrally located for nightlife, visible from a distance so you can find it even when drunk as a lord, efficient reception staff

dated feel, appeared unclean, lack of temperature control as place was boiling hot, kitchen smells lingering through the hotel corridors, confusing layout, small car park which is very claustrophobic and only just suitable for 4x4 vehicles

"We had a refurbed room in the main part of the hotel which was comfortable and well decorated. Open plan wardrobes and no drawers in the room may not suit everyone though. Nice bar overlooking the river and breakfast was as you would expect from a buffet choice."

The hotel is in a great location, just a few minutes walk to the city centre but in an area with bars/restaurants if you want to stay local. 10 min taxi to the Racecourse.

Nicely appointed bathroom with shower cubicle rather than a bath, unfortunately not a lot of power in the shower!!

check in was excellent with very helpful reception staff

"ticked all the boxes required for weekend stay"

overall cleanliness and spotless shower and toilet facilities,

odour from carpet which left stale smell in the room,

"Satisfactory"

Friendly efficient reception,good breakfast.

Hot water DANGEROULY hot!

"thoroughly enjoyed it - will also look at booking a weekend in London and Germany."

hotel was in excellent condition.

one drawer in bedroom was broken

Food was excellent, the choice at breakfast really impressed us.

Nice clean and well positioned

£100+ /night and have to pay supplement for parking. Not brilliant value for money.

"had a geat time in york and hotel is close to all attractions"

hotel good most rooms have been renovated

breakfast was buffet stile and was terrible

"Good"

Hotel Clean and tidy, staff attentive

£12 cost for parking, £83 per night excluding breakfast- not very good value for money

"would stay again, but would not choose the dinner included option."

very convenient for centre of York

seemed to cater for coach parties, therefore restaurant menu wasn't the best.

"York is very dear to my husband & I ,we bought the material for my wedding dress in the shambles & bought our wedding cake from the cake shop just off the square . This hotel is ideally situated to enjoy all York has to offer ,with just a short walk across the bridge."

The position of the hotel to the centre of York is excellant, the room was spotlessly clean & very comfortable,and the parking was a plus