Guest Reviews of Victorian House


212 Renfrew St, Glasgow, Glasgow Area, G3 6TX
3 Star 3 Star Glasgow Hotel
 
Guest Reviews & Comments

The comments in these reviews are from previous guests who stayed at Victorian House and subsequently completed a customer review questionnaire. Any opinions expressed in these reviews are those of the guests and not of the owner of this website or booking network.

80%
OVERALL
80% Check-in process
80% Your room
80% Working order of facilities / equipment
80% Order and cleanliness of the hotel
70% Performance of staff
80% Overall experience
80% Overall value for money
  • 30% Older Couple

    from Cardross UK, stayed on August 18, 2010

    "The hotel was awful, the smell in the hall way was worse that the smell in the bed room, just. We left at 7.30am without breakfast as I couldn't stomach it as well as the room and general smell of the place."

    Cheap car parking ticket available. People were friendly enough.

    Mixed detol and I don't know what smells all through the place. Room was grubby - if I hadn't have been so tired I would have left. Sorry but I would not recomend this place even as a joke to someone!!

  • 70% Individual on Business

    stayed on June 15, 2010

    After booking through the web i was not booked in the hotel when i turned up. fortunatly they had spare rooms otherwise i would have to have left to find alternative accomdation

  • 100% Individual on Business

    from Stoke-on-trent UK, stayed on May 1, 2010

    excellent service from the staff, clean adequate room, excellent ensuite, and the breakfast was just an amazing cooked buffet, especially when you consider the chain hotels charge you upwards of £10 for a measily meal.

  • 50% Individual on Business

    stayed on January 17, 2010

    "It is fine for 2 days, but not for longer, better fork out the money and stay somewhere more expensive."

    Good Breakfast spread

    I was bitten by something during my stay - I had bites all over my hands and face

  • 90% Older Couple

    stayed on November 5, 2009

    "For the price this is excellent value for money - close to all amenities with very helpful staff."

    Staff excellent. Breakfast good. Location excellent. Value for money excellent

    No lift, no offer of help with bags. Breakfast chef needs to wash his frying pans better as the eggs were black underneath!!

  • 100% Gay Couple

    from Gulfport US stayed on October 21, 2009

    Very nice clean hotel. Excellent value for the money. The Scottish breakfast was excellent too. I'm a Scot visiting from US and really enjoyed the food and presentation.

  • 90% Gay Couple

    from Winnipeg CA stayed on October 7, 2009

    Found everything satisfactory except for the mold in the shower area - use of a little bleach would help!

  • 50% Older Couple

    stayed on September 18, 2009

    "satisfactory"

    convenient location

    lack of lighting, dodgy atmosphere?

  • 80% Work Associates

    stayed on August 14, 2009

    good breakfeast

    no elevator

  • 70% Older Couple

    from Borlänge SE stayed on July 15, 2009

    "Good."

    Good location, good staff, nice and quiet, good breakfast.

    Lot of dirt and dust under the bed.The cover on the bed was dirty and broken.

  • 60% Work Associates

    stayed on June 24, 2009

    "The hotel was central and convenient."

    Breakfast was really good.

    I felt the receptionist on duty was a bit sharp when we asked about the parking. Also, a couple of the waiting staff seemed quite grumpy in the morning at breakfast time.

  • 80% Family with Kids

    from Falkirk UK, stayed on June 24, 2009

    "Very enjoyable"

    Good location. Quiet. Excellent breakfast.

    Hotel is old and in need of some upgrading.

  • 50% Work Associates

    stayed on June 22, 2009

    "it was ok for one night, breakfast was good. "

    near city centre

    rooms could be doing with a "spruce" up, i.e. a lick of paint, pics on walls, clean net curtains, etc

  • 100% Individual Visitor

    stayed on June 18, 2009

    "the room was comfortable and clean the staff was helpful and the breakfast was massive. "

    the breakfast was top notch.

    The only bad point is something the hotel has no control over. It is located on quite a steep hill. After a long day of walking the hill only grew higher!

  • 80% Gay Couple

    stayed on June 18, 2009

    "Overall a decent place to stay. In comparison with some others in the UK it was brilliant. I think my North American sensibilities expected a higher quality overall. I would stay here again as the staff were quite wonderful and they seemed to make efforts to improve."

    Lovely staff and breakfast. Good location. Clean. Very friendly. Liked the front sitting area outside. Bright room and fairly quiet. Competitive prices.

    The light over one of the beds didn't work and when we sat on the back patio it was hard not to notice it was falling in and hadn't been cleaned in a while. The beds were a bit lumpy and some of the milk supplied with the coffee supplies was sour -no shampoos or little extras.

  • 90% Visitor

    stayed on May 25, 2009

    excellent overall value for money, central location, calm, very pleasant staff

    small rooms

  • 70% Young couple

    stayed on May 21, 2009

    good breakfast and friendly atmosphere. Good location.

    Dusty corners in room, bad mould in the shower and bed spread didn't seem to be cleaned regularly enough.

  • 80% Gay Couple

    from Guelph CA stayed on May 13, 2009

    "I found that all the people who worked there are very friendly & when we asked if we could change rooms we were very so much helped . I would recommend this hotel & would stay there again ..The breakfast they offer have many good selections to choose from "

    Overall the hotel is in a good location for shopping & with so many people staying here it is a nice way to meet new people from all over the world . The people on the desk were very friendly & helpful

    With the hotel being 5 floors high & it having no lift it is hard walking up so many steps so one does have to be in great health..I foind that the room we stayed in wasn't vacuumed on a regular basis ..A good sugestion would be to hire someone to help out in carrying the luggage up so many flights ..

  • 80% Individual Visitor

    stayed on April 22, 2009

    "My single room was very good value and I have no real complaints"

    Bright,clean room, good bathroom facilities Excellent buffet breakfast

    Weekday breakfast finishes too early at 8.45

  • 80% Older Couple

    from Newton stewart UK, stayed on March 9, 2009

    Friendly, helpful staff. Efficient breakfast service.

  • 70% Work Associates

    stayed on February 12, 2009

    "Great value for a weekend in Glasgow as long as it is not a luxury weekend you are looking for."

    Excellent value and breakfast with helpful and friendly staff.

    Hotel is a bit run down and in need of refreshing. Heating constantly on which meant room was like a sauna.

  • 40% Work Associates

    from Sale UK, stayed on January 19, 2009

    "The internet seems didn't work for a long longtime. The staff had told their manager many times but not been approved."

    Close to city centre

    1. booking for 4 rooms but only two confirmed by the hotel 2. beds are dirty dusts and hairs3 rooms 3. internet not working the staff told me: already not working for a long time; 4. no hot water after 7am broken 5. no soap at al in bath room

  • 80% Individual on Business

    stayed on December 6, 2008

    "Excellent value for money in a city centre"

    Friendly, helpful staff. Good breakfast and nice room.

    General lack of maintenance.

  • 70% Individual Visitor

    from Leeds UK, stayed on November 21, 2008

    "Very good apart from the lack of hot water in the shower."

    The general appearance of the hotel is excellent - very big and beautiful vitorian house. Very comfortable room.

    A couple of staff working at the dining room were not so friendly. Lack of hot water in the shower.

  • 90% Work Associates

    from Frimley UK, stayed on November 16, 2008

    "location very good ,staff very helpful.room very clean.good value for money will definateley use again, breakfast buffet first class"

    clean,friendly,comfortable,good location

  • 50% Family with Kids

    stayed on November 14, 2008

    It was clean and the breakfast was good.

  • 80% Visitor

    stayed on October 24, 2008

    "have been staying at Victorian House Hotel before several times, will definetely be staying again in the nearer future!"

    great location, big room, good breakfast!

    floor was not as clean as expected, there was rubbish under the bed when we arrived wich remained for the whole 2 days unremoved...

  • 100% Work Associates

    stayed on August 24, 2008

    "overall excellent...will use the facilities again ...."

    location , cleanliness, friendliness of staff, choice of breakfast foods and Price were all of a very high standard..... will certainly use these facilities again

    Parking facilities not really adequate... however, the staff assisted us in utilising what little there was

  • 90% Individual on Business

    stayed on September 20, 2008

    good english breakfast. good staff. good room.

  • 70% Individual on Business

    stayed on September 13, 2008

    Good location

    TV does not work properly

  • 80% Older Couple

    stayed on March 23, 2008

    It was clean, tidy, reasonably attractive and, above all, quiet. The breakfast arrangements and food were also good.

    Just one minor thing. We observed a member of staff feeding cats with food from the kitchen, serving the food on paper napkins. That was fine, but she had obviously done so over several days without removing the soggy and soiled paper napkins from the area just outside the door from the breakfast room into the garden area. This did not enhance the appearance of the garden!

  • 80% Visitor

    stayed on August 3, 2007

    my request for a ground floor room was honoured for my father

    the fact that there were 28 stone deep steps up to the hotel difficult for my 93 year old father no mention of this or lack of lift

  • 80% Individual Visitor

    from Warwick UK, stayed on June 19, 2007

    "This hotel would benefit from some new paintwork, and some refurbishment. That aside the staff were friendly, the standard of cleaning was good better in fact than a very much more expensive hotel only about 200 metres away, the breakfast buffet choice was good and the quality of the cooked breakfast excellent again much better than the expensive hotel down the street."

    Excellent breakfast. Good hotel location.

    Damp smell in room.

  • 90% Individual Visitor

    from London UK, stayed on June 23, 2007

    "It was great to be able to book a single room and not have to pay for a double. Accommodation was simple but comfortable and the breakfast was great value and good strong coffee. Could have done with a warning about how hot the tap water was - almost scalded myself."

  • 50% Individual on Business

    from Bristol UK, stayed on May 8, 2007

    "The standard of accommodation was lower than I would have expected, dated decor and dirty paint on the walls. The tv had all the channels mixed up and no way of seeing what was on. The stairs made carrting heavy cases up and down impossible."

    nice and central - godd choice of breakfast

    scruffy interior in room, no lifts, needs a face lift, no Wifi internet

  • 100% Individual on Business

    from Isle of north uist UK, stayed on May 3, 2007

    the staff were very welcoming. excellent choice of breakfast. great value for money

 
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Distance to Towns

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Attractions Nearby

Hotel deals near Royal Scottish Academy of Music and Drama - RSAMD 0.3m
Discount Rooms around Glasgow Caledonian University 0.6m
Hotels convenient for University of Strathclyde 0.9m
Bed & Breakfast close to University of Glasgow 1.0m