Guest Reviews of Express By Holiday Inn Derby

"Very good i would recommend it to friends and will stay here again. "

Great value for money, good breakfast, good proviison of complimentary facilities i.e. an iron!

Nobody got back to me about the possibility of an early check in or extra bed after I left a request on the online booking form.

"v good"

everything there that was needed

priece in bar expensive

"good"

clean bright hotel, friendly helpful staff, close to event being visited

drink prices in the bar were too dear.

"Your service works, the rooms are more than what is required. My main critisism is the breakfast. I think that this should incorporate more healthy food."

Good room, clean. More than spacious enough. Nothing missing.

Plastic covers on mattress, under sheets. Breakfast is not up to standard for a norwegian stomach we are used to less fat, less sugar, less plain flour. The restaurants close by could have been more interesting this is more a problem with location than anything else

central, polite staff

breakfast wasn't very exciting

"a very friendly hotel,very close to pride park and the city centre.The staff were more than helpful when it came to directions and local amenities.I would recommend and will be staying again next season"

close to pride park

Television in room only worked for a couple of hours,

"staff very friendly and effictive,should be a lovely hotel when renovations are complete"

clean and tidy

2nd bed was just a matress on the ground

It was fine. No frills but clean and staff polite. I had no problems and would be quite happy to use hotel again.

The only comment that I would make was regarding the shower - didn't drain very well but this is only a minor point.

"When booking the hotel I asked for details of dog friendly Hotels of which yours was one. When my son-inlaw visited your hotel before our stay it was stated that you were fazing out this option, which is a shame as our dog is unwell we cannot put her in kennels. On leaving the hotel I was informed by the receptionist that you do not allow dogs anymore, however it is in your litature that is in each of the rooms."

The rooms were neat and tidy and the en-suite was lovely infact I wanted to take it home.

Not enough milk for the tea and coffee.

"This was an excellent hotel for a cheap break away from home. The quality of the accomodation and service was much better than other 'cheaper' hotels that we have stayed in."

The room was well equipped with good facilities. We were accomodated on a non-smoking floor in line with our request. The service was friendly, helpful and polite.

Nothing really - it met our needs very well and was reasonable in price. Our only complaint which was quickly sorted out was that there was only two tea bags in the room!

It was clean and the bed was comfortable

no cold water from tap on sink.

"This hotel was in good decorative order, the rooms were comfortable, the bathrooms were clean and well serviced with shower gel/shampoo etc. The breakfast was fine-continental self service style. The hotel was easy to get to and good for us as we were staying there the night before going to the Moto GP at Donington Park."

Close to other amenities- an Old Orleans restaurant/bar & a Harvester restaurant just across the road, easy to find the hotel, close to other venues/locations of interest.

The room was extremely hot, making it difficult to sleep. No air conditioning but only an electric fan which did not really ease the problem.

"A double room cost "

Well-planned and clean.

"Perfectly adequate but at £75.50/night too expensive"

Tea and Coffee in room

Clean and tidy. Handy for the event we were going to

Breakfast was a bit poor. No bacon, eggs etc

The total lack of a cooked breakfast made it a very poor start to my morning. I had nearly 300 miles to drive that day and I had to stop soon after leaving the hotel for an english breakfast. Very poor only to offer a contnental breakfast in an english hotel....

"Hotel was fine and nearby local restaurant excellent."

The room was quite spacious for the money paid and it contained all the necessary equipment and information you would need.

The Breakfast option was quite limited and the lifts didnt work too well

Good service, clean, private, quiet, close to town centre, reputation and name

slightly high price for what is covered as a daily allowance - had to cover difference personally £8.00

Clean and Spacious

"I don not feel there is anything that could have been inmproved upon, eveything was to our satifaction, I would recommend the hotel to others, and would certainly stay there again on my next visit"

It was clean,comfortable and welcoming

"For one night stay it's ok. In my opinion the Holiday Inn Express is suitable for one night stay or business trip only. No pretty views, no meals available except breakfast which is continental self service."

comfortable room, hotel open 24 hours, good breakfast, ample parking.

Easy access, good customer service and clean facilities.

"Very good for this class of hotel. Best I've stayed in at this price in Derby."

Had a vibrating pillow fire alarm for deaf guests whaich had been tested. Reception offered a demonstration if needed. Nice!

The breakfast orange juice....seemed watered down and flavourless. One small thing that was a significant disappointment. And it would have been good to access more free TV channels

"Overall a comfortable stay. A clean comfortable hotel with helpful well presented staff."

convenient for railway station, business and city centre

could have been more choice at breakfast

Clean modern rooms, helpful staff, a bar and a good value price.

"The hotel was fine you get what you pay for. For food at night you have to go out as the hotel only provides breakfast, this is not a problem however as places to eat are accross the road. No complaints about the hotel. The one issue I did have however was after I had booked & was waiting in a confirmation to be Emailed to me from your partner site. I am still waiting, I ended up phoning the hotel direct to confirm my stay. This should not have happened when you consider that I sent two Emails requesting confirmation be sent to me This needs to be sorted out, I know once I book a hotel the next time I want to think about it is when I am on my way. This was the first time I had used your service and all in all things went OK but pay more attention to the little things."

Closeness to Derby Centre / Rail Station Etc. & most importantly it was clean

Nothing really I got what I expected & that in its self is a bonus

"Larger towels, they do not go around your body. Restaurant facilities on site, to include a cooked breakfast. Nice rooms, very spacious."

Clean, modern, easy to find.

No restaurant facilities

"The hotel was clean and efficient, ideal a for a short stay, staff were friendly and accommodatimg. The only set back was the space for breakfast on Sunday morning when the hotel was completely full"

"Generally very pleasant stay. The rooms were well designed for short stay. On-line site gave me all I needed to know. Pleased to see plenty of parking spaces available when I arrived and it was close to a restaurant so we could easily get a meal."

Comfortable bed and pillows. Reasonably quiet area so I could sleep with the window open

It would have been nice to have a choice of fresh fruit at breakfast.

Clean and tidy. Buffet breakfast included. Staff friendly. Hotel quiet.

Limited range of food except breakfast.

really easy to find, good breakfast, nice room all good

nice frendly atmosphere good facilites and good location

none

modern and clean hotel

staff not that welcoming

BREAKFAST AND PARKING GOOD LOCATION GOOD

BAR AREA AND CHOICE POOR