The Hedley Hotel - B&B Reviews and Comments from Previous Guests

Guest Comments

These comments are from previous guests who stayed at the The Hedley Hotel - B&B and subsequently completed a customer satsifaction questionnaire. Any opinions expressed are those of the guests and not of the owner of this website or booking network.

80%
OVERALL

90%	Check-in process
70%	Your room
80%	Working order of facilities / equipment
90%	Order and cleanliness of the hotel
70%	Performance of staff
80%	Overall experience
80%	Overall value for money

80% Group of adult friends
stayed on August 10, 2008

excellent service, the person in charge went the extra mile to help us with various things.

no hot water in the shower in the morning.
80% Individual on Business
stayed on April 28, 2007

Clean, tidy and very comfortable bed.

The room was a bit cramped for a double as was the en suite shower very small basin. Television had problem receiving all channels. Entrance hall smelt of cat's pee
80% Young couple
from Felixstowe United Kingdom;UK, stayed on March 14, 2007

Although nothing fancy,the hotel was very clean,the owner was very helpfull and could not do enough to help.

Some noise from the road around night club closing time but nothing horrendous. I certainly wouldn't hold this against the hotel.
100% Older Couple
stayed on August 15, 2006

The hotel was very clean and tidy. The Host was very freindly and polite.
70% Individual on Business
stayed on July 24, 2006

"Friendly owner"

Reasonably priced and clean

A long climb to the room!
80% Individual on Business
from Billingham United Kingdom;UK, stayed on July 15, 2006

Friendly & attentive service from owner

Small room
90% Family with older children
stayed on June 3, 2006

"A pleasant stay. No stress. No worries. Thank you"

Very friendly and helpful manager.

small room
90% Individual on Business
stayed on September 25, 2005

"I enjoyed the stay, quiet hotel and excellent service, As I was leaving before 8:30 in the morning a Breakfast was organised the night before on a side table in my room. Brilliant."

the location was practical and easy to locate.

Some parking arrangement would be good, but I did not have a problem in finding a place that day, luckely.
60% Young couple
stayed on August 31, 2005

location of the hotel

the rooms were very small.The manner of the owner!!!!!!!!!!
90% Individual Visitor
from Lee-on-the-solent United Kingdom;UK, stayed on March 2, 2005

Great landlord
50% Young couple
stayed on February 18, 2005

Close to town centre

Very tiny room.
60% Individual on Business
stayed on August 27, 2004

Service from Trevor was good and he made you feel welcome, location good

Room a bit small
90% Anonymous Visitor
stayed on August 13, 2005

"approach by car was not easy as I misunderstood one indication then had difficuties to get oriented; also other hotels asked for indications did not respond efficiently - not Hedley´s fault"

excellent staff: very helpful, efficient and friendly

Guest Reviews of The Hedley Hotel - B&B