These comments are from previous guests who stayed at Britannia Hotel and subsequently completed a customer satsifaction questionnaire. Any opinions expressed are those of the guests and not of the owner of this website or booking network.
| 70% | Check-in process |
| 70% | Your room |
| 70% | Working order of facilities / equipment |
| 70% | Order and cleanliness of the hotel |
| 60% | Performance of staff |
| 70% | Overall experience |
| 70% | Overall value for money |
stayed on February 15, 2010
from Buckingham UK, stayed on February 2, 2010
"Great location, impressive externals, but room a bit disappointing in comparison to the overall grandeur"
Fantastic entrance lobby
Not very comfortable bed
from Ballyfermot IE stayed on January 23, 2010
this hotel was brilliant. the location was excellent. the staff was very nice and the restuarants are great.
room wasn't what i exspected but was grand for the weekend
from Antrobus UK, stayed on January 12, 2010
"Not good considering we paid good money ..."
Good staff, well mannered, and very helpful.
Too much noise from next door Thin Walls. Outside banging of bins early sunday morning, enought to wake us up.
stayed on November 11, 2009
Good area
Most of it. I booked a suite and all I got was a room with just bit more space and just two extra chairs. There was no sofa either. I requested to change the room but they said that all the rooms were the same.
stayed on December 16, 2009
"Excellent service, would happily use this hotel again."
Staff were helpful, room was fit for purpose. The baggage check after check out was extremely helpful. While their was a broken light in the room, within minutes of checking in an electrician turned up to repair it. Great location.
stayed on November 17, 2009
Helpful staff, clean rooms. Very nice breakfast. Good location. Kettle with tea and coffee was enjoyed.
2 out of 3 lamps didn't work/have bulbs in them. Didn't like being moved hotels and only bring told on the day. There was some event on in the hotel that meant music could be heard on the 3rd floor, although it did end at a reasonable time so wasn't too bothered.
from Brough UK, stayed on November 17, 2009
"Probably the worst hotel I've stayed in. Got bumped from the one I booked Britannia Manchester to the sister hotel Sachas so wasn't happy at outset but room was very poor indeed, scruffy, cold and run down. Facilities very cheap, every expense spared!"
from Fareham UK, stayed on November 10, 2009
"Great hotel that I would use again and recommend to friends."
Great location. Friendly Staff. Plenty of on-site facilities. Clean hotel with loads of history.
No on-ste parking but nearest secure car park only 5 minutes walk away.
stayed on December 2, 2009
"Pleasant stay apart from above remarks."
Pleasant staff. The hall is extremely impressive.
Lifts very often out of order and must be some of the slowest lifts known to man. I have stayed in this hotel twice a year for the past few years but have never been able to spend a week without being obliged to get up at some point during the night and often more than once for a false fire alarm. Is there no solution to this problem?
stayed on November 4, 2009
"My room was clean though it was an attic because the price was low. However, there was not a refrigerator either. "
This hotel was a cheap, clean room to my desire.
The bathroom smelled and it smelled unpleasant for a moment. The temperature adjustment of the shower did not go well.
stayed on November 2, 2009
"good i would stay again"
many faciltites
Summary of points for improvement no bad points room a little cramped receiption needs more personal in the evening i just wanted a one course meal would have been nice
stayed on October 25, 2009
Very central location & helpful, polite staff. I was upgraded from a standard single to a really good sized double room with a bath rather than a cleans capsule type shower quite a luxury these days!. Spectacular stairwell and restaurant open after 9pm. It hasn't had brilliant reviews I realise but for £43 it represented excellent value and I wouldn't hesitate to stay there again.
stayed on October 21, 2009
"excellent"
Location and architecture, Jenny's restaurant
the "pub" adjoining
from Zebbug MT stayed on September 23, 2009
hotel prices around manchester uk seem to increase rapidly on man.utd home fixtures
from Barnet UK, stayed on October 10, 2009
"APART FROM ITEMS IN BAD POINTS PRETTY GOOD. STAFF WERE COMMENDABLY FRIENDLY. "
EXCELLENT ATTENTIVE STAFF
QUEUES AT BREAKFAST ADVERTISED BED SETTEE WAS A CAMP BED. VERY ANNOYING WHEN THE BOOKING WAS FOR TWO
from Belfast UK, stayed on September 22, 2009
"excellent"
central. good service
from Belfast UK, stayed on September 21, 2009
"The hotel was close to the station, staff friendly the only disappointment was the room as it was suppose to be an executive room, my sister's room was very small and definitely not an executive room. We did receive free bottle of wine."
Very friendly staff, and good restaurant and bar facilities
Although we had a smoking room there was no ashtray, no batteries in remote control, window did not open wide enough to let air circulate.
stayed on September 20, 2009
"The staff very helpful when we needed to leave our bags for a couple of hours before catching our train."
The windows were rather dirty
stayed on September 13, 2009
"Very pleased with facilities and staff."
Big bed, close to hotel's fitness suite, quiet, excellent location downtown.
No porridge at breakfast, nothing worth watching on television not necessarily your fault, and we were given a room that smelt of cigarette smoke.
from Pafos CY stayed on September 8, 2009
"Not enjoyable"
Check process was very laborious. We two parties, one single one double roomarrived at about 3am and the check in guy seemed pretty confused. Breakfast was not good. Fried eggs were solid, even when a new batch was supplied. Coffee was almost undrinkable.
stayed on September 5, 2009
"Overall a good place to stay with value for money and excellent service from the staff. Have stayed before and will use it again"
Excellent service from staff. Easy Hotel easy to reach in city centre
Hotel corridors in need of a major refurbishment TV remote did not work. Breakfast toast was cold
from Colne UK, stayed on September 1, 2009
"second stay here wont be the last"
location,location,location as the tv says well this one is spot on the mark pubs clubs and shops for her plus china town just over road all at your finger tip
decor a bit old now but clean so dont mind
from Blackpool UK, stayed on September 1, 2009
"Brill would stay again"
Friendly helpful staff. Lovely old building which has been well maintained. very close to Cannal street Manchester
Breakfast is pricey
stayed on September 1, 2009
"Very good."
Central location. Efficient and courteous staff.
stayed on August 28, 2009
Location price
Overcharging a Breakfast
from Stevenage UK, stayed on August 20, 2009
"Magnificent entrance hall that was not let down by standard of bedrooms and restaurants. Very pleasant and helpful staff."
Size, decor, plumbing, beds, breakfast
stayed on July 21, 2009
"spot on going again next month"
location was the key to our stay 20 yards from bars & a short walk to the shops for the wife
rooms could do with a referb but they were clean
from Maidstone UK, stayed on August 10, 2009
"delighted with it"
Very impressed with the elegance of the stairwell. In fact even though i was on the 5th floor i rarely used the lift !
I think those greedy b's at NCP should offer hotels nearby much better rates. I walked 15 mins and parked free !
from Lahore PK stayed on July 30, 2009
"My Credit card was charged for the full amount when i could not make it on the booking dates. I feel that is unfair and unacceptable. thats why I would never reccommend your hotel."
stayed on July 19, 2009
"Very pleasant"
Breakfast was too expensive: price was good if you wanted to gorge but not if you simply wanted a "continental" type breakfast.
from Yeovil UK, stayed on May 19, 2009
"Was a brilliant hotel in a brillint location for the gay village and also main shopping area of the city. Both were within 2 minutes of the front door of the hotel. This hotel helped to make our holiday brilliant. Thank you."
Excellent staff in the hotel. The public areas of the hotel were absolutely outstanding and they blew us away. Bedrooms were less breathtaking but were fine. Clean with a very comfy bed. Everything you could need. Will DEFINITELY stay here again.
None, our stay was fantastic!
from Blackpool UK, stayed on June 2, 2009
"I would use the hotel again as the staff were all very friendly"
Nice old,fashioned style combined with modern bar facilities in the two public bars. Room was quiet as requested and light
The room was a little small and the furniture did not match. Quite cluttered really
from Keighley UK, stayed on May 26, 2009
The hotel is in the middle of all amenities, pubs, clubs and is a 10 minute work from the train station. Staff are very friendly. I have used this hotel twice. The room was very clean, had an hairdryer which was in working order.
The only bad point is that the room did not have a window but a skylight, we must have been in the gods! but it still made the room light and airy though!.
stayed on May 14, 2009
"Fine"
Price, staff and communal areas
state of room, whilst clean, was reasonably shabby
stayed on June 9, 2009
nice hotel, good staff and very clean. would stay again.
can't see tv from bed.
from Folkestone UK, stayed on May 4, 2009
"would stay again good hotel"
very central ocation. Very good facilities
rooms somewhat tired and in need of a freshen up but comfortable none the less
from Oldham UK, stayed on May 4, 2009
"SO ENJOYED IT AND THE ROOM WAS SUPERB"
ABSOLUTELY ENJOYABLE STAY AND WILL DEFINATELY RETURN
from Vale, guernsey UK, stayed on April 28, 2009
Clean Tidy and accessible
The Doorman on Bar Rouge were a little officious
from Chester UK, stayed on April 21, 2009
Excellent speedy service, at the reception, bar and consierge desk.Room clean and well equipped.
Manchester Hotel Reviews & Booking 0.4m
Warrington Hotel Reviews & Booking 16.2m
Burnley Hotel Reviews & Booking 21.4m
Hotels near Manchester Art Gallery 0.2m
Hotels near Arndale Centre 0.4m
Hotels near Manchester International Convention Centre 0.4m
Hotels near GMEX Centre 0.4m
Britannia Hotel - T:0161 228 2288
Cine City - 3.1m T: 0161 445 8181
Prestwich Golf Club - 3.4m T: 0161 773 1404
Blackeley Golf Club - 3.9m T: 0161 643 2980
Brookdale Golf Club - 3.9m T: 0161 681 4534
"Would stay again. Was worried it might be noisy due to the nightclub and bar but it wasnt. the bar is good place to come back to after a night out to relax and unwind before bed."
Clean, functional rooms. Friendly staff. Good bar and ideal location for Manchester night out.