These comments are from previous guests who stayed at the The George Hotel and subsequently completed a customer satsifaction questionnaire. Any opinions expressed are those of the guests and not of the owner of this website or booking network.
| 80% | Check-in process |
| 80% | Your room |
| 70% | Working order of facilities / equipment |
| 80% | Order and cleanliness of the hotel |
| 80% | Performance of staff |
| 80% | Overall experience |
| 80% | Overall value for money |
stayed on February 16, 2010
from Glasgow UK, stayed on January 19, 2010
"ok"
Condom found under bed-reported to reception
stayed on January 2, 2010
"comfortable"
big room, good facilities
from Isle lof lewis UK, stayed on December 30, 2009
"we were very happy with our stay"
we missed a connection flight and made the booking from edinburgh hotel on our blackberry. Very central hotel in a nice area.
The room was very small
from Narberth UK, stayed on October 5, 2009
"This was booked on a special offer and I would have to say it surpassed all my expectations. I stayed at a sister hotel two weeks earlier and had seen this hotel in there brochure. When I saw it I knew I could expect excellent service and comfort."
The whole experience was excellent
stayed on September 29, 2009
"enjoyed the stay a great deal"
room was lovely, clean with great facilities
none, cost of breakfast
from Edinburgh UK, stayed on September 28, 2009
"First class room excellent breakfast . Helpfull and polite staff. "
On arrival at the George Hotel we were allocated a room very quickly and given a lovely room in a quiet area of the hotel in the new extention.
stayed on August 26, 2009
"The George Hotel was the perfect hotel for its comfortable rooms, incredibly conscientious staff, and its facilities. The location was ideal for the Edinburgh Festival."
A beautiful hotel in a central location Comfortable rooms Friendly and efficient staff Excellent facilities Perfect Scottish breakfast
from Kardinya AU stayed on August 24, 2009
"Would stay again. 4/5"
Friendly & helpful staff. Great showerhead! Clean.
Some loud noise from skip bin in alley outside room window. Bathroom small.
stayed on August 19, 2009
"The hotel and the amenities were excellent. We were very pleased with our stay."
Very centrally located. Good ambiance.
Television and Internet facilities very poor. The TV channels were totally inadeuate - there was no international TV coverage at all. Although we paid for the Intenet service, the service was not available in the room at all. This needs to be looked into as we live in a world where communication is essential
stayed on August 11, 2009
"Was lovely hotel. Staff seemed nice, if not busy! Would stay there again."
Room was lovely, well serviced everyday. Wasn't located overlooking the street so heard no noise from the road outside. Great location, very central.
Reception very busy, onkly two staff members at it when there was a queue of about 10 people. Didn't get to check out properly or speak to anyone before we left as was in the queue for half an hour and had to go as was getting a plane.
stayed on August 9, 2009
"adequate"
room had no view and was very noisy, mainly due to rubbish collection directly outside window. Breakfast service was not great - too few staff.
stayed on July 28, 2009
"What a hotel should feel like, old building with great architecture, rooms that feel like hotel rooms and not like a chain. Pleasant and attentive staff. Excellent location, easy to find from Waverley station and on the same street as great restaurants and bars. Ideal location for everything really."
Comfy bed, great shower, little noise from other guests. Cool reading lamps. Excellent location, you felt right in the heart of things.
Our room was on the ground floor facing out onto another building, not the best of views so if staying next time we may ask for a different room. The discarded boxer shorts, durex wrapper and pair of tights on the roof of the building outside our window was an especially nice touch in what was otherwise a great hotel. Even after hearing what sounded like hotel staff outside the window early on Sunday morning, the items were still there afterwards.
stayed on July 7, 2009
"Quite unsatisfactory."
Only ne from what we experienced: location for shopping at better stores.
We first had a postage-size room with no air conditioning. We had to upgrade two levels to get a room with air conditioning. Our room was above the hotel's nightclub and the loud music didn't end until early morning hours. We got little sleep. Such amenities as bathrobes and even Kleenex in the bathroom were not present.
stayed on May 26, 2009
"good experience"
service, breakfast and staff
remote not workin Internet too expensive considering the amount spent in the hotel
stayed on May 6, 2009
Staff excellent. Hotel very nice. Great location
Food in restaurant/lounge not very good. Tasteless and greasy. Music too loud to chat.
stayed on April 25, 2009
"Hotel was clean and of a high standard and our room and ensuite had recently been upgraded hotel has just undergone a refit. Staff were friendly and helpful when enquiring about car parking locally. The only downside to the hotel was that there was no parking but there was an NCP carpark close by that offered a 20% discount when staying at the hotel and our car felt very safe parked there for the duration of our stay. Overall a great hotel and a perfect location for seeing what Edinburgh has to offer."
Great location. Less than a five minute walk from Princess St and tour buses if there for a sightseeing holiday.
No car parking on site - very helpful staff though and discounted parking available off site
stayed on March 26, 2009
"disappointing, despite the excellent location in George Street - 4 star prices but not 4 star service"
location, comfort of bed
had asked for two adjacent rooms so that our teenage children were nearby; the rooms we were allocated were on different floors and involved a convoluted journey; we managed to move rooms. Saturday morning we were woken at 7.50am by drilling in the room above which was being renovated; Saturday evening admittedly a busy time after International Rugby Match we were told we could have coffee in the lobby but it would take 25 minutes to come; breakfast very moderate with poor service - we had to clear our dirty dishes off the table to make space when we came back from the buffet; staff were rather indifferent and inattentive; newly renovated room had poor lighting especially in bathroom
stayed on April 16, 2009
clean
the young staff at the front desk are polite, but nothing more. Could be better. a little noisy with the street.
stayed on April 15, 2009
"Although just a short overnight stay the hotel facilities and location in Edinburgh were excellent."
Beautiful hotel, helpful reception/concierge staff. Location of hotel excellent.
The room we were allocated had a pretty dismal view from the window.
stayed on April 12, 2009
Staff helpful, breakfast excellent. Hotel location good. I would stay at the George hotel again.
No bad points
stayed on March 13, 2009
"Good stay at hotel. One point however, I was not reminded that breakfast was included. When I made the booking on line it said there was a charge. However on check out it stated on the bill that breakfast was included. As a result I did not get a chance to sample the excellent breakfast."
Excellent Staff friendly and helpful. Fantastic food.
Room noisy with heater fan and drafty with the windows.
from Alloa UK, stayed on March 10, 2009
"excellent"
excellent location
from East kilbridge UK, stayed on March 10, 2009
"Very nice hotel, staff efficent,room was excellent. Very clean. A little bit annoyed that the iron ruined a new shirt but i didnt have time to complain at the time. We would definately stay again. And would like to eat in the hotel next time we stay. We will be back."
large room. Large bed. very comfy. very clean. Our room had just been recently renovated.
The iron although new managed to spray out brown water which ruined a new white shirt i tried to iron. There were some loud noises, drills and hammering in the morning. around 9am. Which was a bit annoying as we were trying to have a lye in.
from Banchory UK, stayed on March 3, 2009
"good value for money"
great area for shopping and entertainment
from Paisley UK, stayed on February 25, 2009
"Excellent deal which I would recommend to others."
Cocktail in bar was one of the best made cosmopolitans I have ever drank!!
Breakfast was very busy and was there for an hour and did not get offered tea, coffee or toast.
stayed on February 24, 2009
"fabulous stay"
very nice comfortable room excellent view from room excellent location
stayed on February 19, 2009
"Magic weekend, really enjoyed the stay and will be back"
Clean, relaxed atmosphere, perfect location for sights, shops and bars. Breakfast food was of a very high standard.
Pillows were uncomfortable, TV was on and loud when entering the room for the first time.
stayed on February 18, 2009
"Overall a very pleasent and enjoyable stay."
staff very helpful, meals very good and hotel very well kept.
Only one lift working at time of stay so had to wait an age of lift,room not ready at check in time so had to wait about 45 mins for room.
from Hexham UK, stayed on January 13, 2009
"Very nice stay and would recommend to others"
Staff were very friendly and helpful, room was well equipped, warm and tidy with nice television.
Window was not double glazed so rattled during the windy weather, room was slightly on the small side, breakfast table was also slightly small to fit plates on, some bowls were not as clean as they should be and breakfast fried eggs were displayed in pan and not on a tray.
from Armadale UK, stayed on December 16, 2008
"I would not stay again unless I was assured to be well away from any noisey machinery."
overall standard good
there is some form of airconditioning machine outside this room which makes a constant noise and as a result does not allow you to sleep at night. this should be attended too and noise reduced as a priority.
from Richmond, north yorks UK, stayed on November 6, 2008
"Thoroughly enjoyed our visit"
Friendly relaxed atmosphere
stayed on October 14, 2008
the breakfast on sunday morming
stayed on September 26, 2008
"situation with the pipes making noise should be sorted out. So loud unable to sleep and had to get up and change rooms. "
good value for money
had to change room due to loud water pipes
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Hotels near Edinburgh Waverley Railway Station 0.3m
Hotels near Royal Mile - Edinburgh 0.4m
Hotels near The Hub - Edinburgh Festival Centre 0.4m
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The George Hotel - T:0131 225 6260
Edinburgh University Film Society - 0.7m T: 0131 557 0436
Prestonfield Golf Club - 1.7m T: 0131 667 8597
Dominion Cinema - 1.7m T: 0131 447 2660
Duddingston Golf Club - 2.3m T: 0131 661 1005
No parking facilities