Best Western Forest Lodge Hotel Reviews and Comments from Previous Guests

Guest Comments

These comments are from previous guests who stayed at Best Western Forest Lodge Hotel and subsequently completed a customer satsifaction questionnaire. Any opinions expressed are those of the guests and not of the owner of this website or booking network.

70%
OVERALL

90%	Check-in process
70%	Your room
60%	Working order of facilities / equipment
80%	Order and cleanliness of the hotel
60%	Performance of staff
60%	Overall experience
60%	Overall value for money

80% Family with older children
from Surrey UK, stayed on September 1, 2009

"Great hotel, friendly service and a great base to explore the New Forest"

very clean room, prompt and friendly service, close to centre of Lyndhurst, provision of good travel cot for our 10 week old, ground floor room requested and recieved

although the room had been renovated recently, although not uncomfortable I think the beds were a little dated linnen was fine
90% Older Couple
stayed on September 9, 2008

"very pleasant"
30% Older Couple
stayed on October 22, 2006

"If I had known that the hotel was so tired I would not have made the booking. Some of the staff had not got a clue e.g. wanting to leave the cooked breakfast on the table albeit I still had half a bowl of cereal to eat"

Location

The standard of the decor and general cleanliness was poor. The room had an an odour [drains]and in short it simply was not value for money.
80% Older Couple
from Gloucester United Kingdom;UK, stayed on February 7, 2006

"very nice hotel"

location

bar staff,difficult to get served

Guest Reviews of Best Western Forest Lodge Hotel